We stayed here for 2 nights, as we had a meeting down in chester on the saturday, and visited cheshire oaks on the sunday.
We were pleasantly surprised when we arrived, the hotel is much bigger than i expected. The reception lounge area is large, with tables chairs, large tv screen, and pool table..
The check in was very quick,...
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Dear shaz1969
Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn.
We appreciate you taking the time to pay compliment regarding your stay here and your comments will be passed on at our monthly guest satisfaction meeting and I am happy that you had an enjoyable experience during your visit....
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This is the third time I have stayed in this hotel now as I have an occasional work commitment nearby. Every time has been pretty much the same because this is a hotel that doesn't really need to change much - it does what it does and doesn't seem to aspire to more.
It is a hotel for people on...
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Dear bob_the_moo,
Thank you for taking the time to write your review regarding your experiences whilst staying at the Holiday Inn Runcorn.
I am sorry to hear that there are certain aspects of your visits that do not meet your standards in particular your check out experience, the problems you encountered with the full length mirror and the internet charges....
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Great value for money. Rooms clean, tidy with a good size tv and a spotless bathroom. I have stayed in other hotels with bigger rooms but have paid more for the privilege. The staff were efficient, friendly and helpful. I will stay here again.
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Dear Lauraw_10,
Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn.
I appreciate you taking the time to comment on the cleanliness of the rooms and the friendliness and helpfulness of the staff, your comments will be passed onto the team during our weekly Hotel Operations Meeting.
I look forward...
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Stayed here on a business trip for about 8 nights. The room was quite small with limited walking space but it was cosy and the bed was really comfortable, which makes you want to cuddle under the thick, fluffy covers in the mornings. My room had a view of the backyard garden and you could see wild rabbits, birds and...
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Dear Nature_gal83,
Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn.
We appreciate you taking the time to pay compliment regarding the comfort of your bed, the experience you had during our new breakfast trial and especially the personal mention to Craig. It is always a pleasure to hear that...
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Rooms are all clean and modern. Staff are very helpful. Gym is limited, but functional. Pool is a tad small. I stay here quite a lot. There are far worse hotels...
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Dear Allan1967,
Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn.
I appreciate you taking the time to give your honest feedback and I am happy to hear that you are a returning guest. I hope during your future visits you will in fact notice some changes that we are...
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We stayed here to attend a family function in Frodsham recently. We were in a party who had all booked together, four rooms in total, yet our rooms were all on different floors and we were not staying remotely close to one another. Our room was clean and pleasant enough, though a little dated. Bed really comfy and in-room aircon...
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Dear Vicky F,
Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn.
Here at the Holiday Inn Runcorn we are always striving to improve our customer service as we feel that it is the only way to further improve our business.
We appreciate you taking the time to pay compliment...
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We stayed at this hotel for two nights whilst attending a family wedding reception in the hotel with our week old baby and must say we enjoyed our stay in the hotel and had a very comfatable room and bed and enough room to fit our baby's carrycot. Breakfast was good too but the only downside was the very expensive...
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Dear uk2010_05
Thank you for taking the time to write your review regarding your stay at the Holiday Inn Runcorn.
I am pleased to hear that you enjoyed your stay and you found the room comfortable enough for you and your family.
I appreciate you taking the time to comment as without guest feedback it would be impossible to improve...
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Stayed 1 night on a business trip. Staff is friendly, dinner/breakfast is normal, nothing special. A nice bar available for a drink in the evening.
Rooms are small and a bit old, but kept well.
in short: good hotel but nothing special.
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Dear bvnunen,
Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn.
We appreciate you taking the time to give your honest feedback. There are certain aspects of the hotel like the size of the rooms that unfortunately we can not alter however staff interaction is my number one priority so...
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I only stayed one night and arrived fairly late but the experience I had (and I've been to a few HL's) was very favourable.
Telephoned in advance to make sure they served food late and was advised they serve in the bar up to 10.30pm. Check in was accompanied with a big smile and helpful advice.
Decided to eat in...
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Dear Roger120
Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn.
We appreciate you taking the time to pay compliment regarding the staff and the first class experience that you encountered. Your compliments regarding the food have been passed onto the kitchen brigade and cleanliness of your room to the...
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I stayed at the Holiday Inn Runcorn three nights every week between the middle of September to the end of November and enjoyed my stays. I found all the staff very friendly and helpful, The food was good with a good choice and good service who would share a laugh with you which helped when you were sitting on your...
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Dear WilliamL
Thank you for taking the time to write your review on Trip Advisor regarding your frequent visits to the hotel.
I am happy to hear that you found the staff friendly and helpful. Guest interaction is of utmost importance to us here at the Holiday Inn Runcorn as we strive to make this hotel a great hotel that...
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