4th visit to the Melia - nice to see old friends - been to Cuba 7 times - the Melia is 2nd to none - everybody friendly - the service brillant - thank you once again Hector - the entertainment staff Alex, Ismary, Juniesy, Junet, Pepe & not forgetting all the gardeners who do a wonderful job. I would recommend... More

Just returned from our 3rd trip to this hotel, which has again been amazing! Lots of familiar faces still there offering fabulous service - was just like returning to old friends. We were joined by family this time, who were very impressed & have also returned feeling they have new friends. So much so we are returning next year to... More

I agree with others that the staff here are wonderful, however I can't say the same for management. We found the hotel toilets to be very dirty, very often no toilet paper, soap or hand towels. I mentioned this on several occasions but never received a response from the General Manager. He seemed to swan around the hotel, but never... More

this was our second time at the melia cayo coco,we stayed may 2 to 9th .what can i say the food is good the rooms are clean and the staff very professional.the beach is great and this hotel is adults only.we had a great vacation and we will be back.thanks melia keep up the great work. More

This was our seventh time. Over the years we have noticed great improvements. We love this resort because it is very relaxed. We have gotten to know so many of the staff and it always feels like coming home. Whether it is your first or seventh time, the level service will always be excellent. The buffet and other restaurants had... More

One week vacation May 12 to May 19, 2012 (Sunwing and Signature Vacation) - Beach: Beautiful and breath-taking. We got to the beach early most mornings and reserved our spot under some shade. The beach is well maintained and groomed every morning. If you like to walk, this is your beach! The water is warm and clear! - Room: Perfect.... More

Stayed at the Melia from May 3rd - May 17th 2012. A fantastic Hotel with hardworking attentive staff. They couldn't do enough for us, especially Maria the Thomas Cook rep who organised a baseball trip which wasn't one of the general excursions. Well worth the 3 hr round trip and get to go where Cuban families visit. The speedboats and... More

I was not happy with Cuba. I was not going to go back. But this hotel put the country back on the map for me. Best service ever, best room ever, best food ever, best grounds ever. No kids, super calm. Entertainment was great. Have nothing bad to say. More

May 5 - May 12 , 2012 Travelled to many all-inclusive resorts to many various Caribbean countries past couple of years. This was my first visit to Cuba. Melia was recommended by a work counterpart, as well as, comments posted on this website. A fantastic vacation was had !. Amazing staff, food, drinks, activities, etc..,. Worth a secound visit !... More