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MainStay Suites Airport

2.0 of 5
5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012
Hotel amenities
MainStay Suites Airport
Ranked #4 of 37 hotels in Roanoke
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67 reviews from our community

    Trip type
Traveller rating
    37
    21
    5
    2
    2
Date Rating
Richford, New York
1 review
5 of 5 stars Reviewed 11 May 2013

MainStay Suites, Roanoke, Virginia is by far the best hotel chain where we have ever stayed, PERIOD. These rooms could have commanded at least $125 to $150 per night, with no qualms from us. On top of that, the front desk people were cheery, helpful, and just down right polite. We are now in the process of finding where all... More

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
13 May 2013

Art, Thanks so much for your kind words of our hotel. MainStay Suites does offer large rooms with full kitchens and plenty of room to relax at an affordable price. Our staff makes everyone feel right at home as we are one big happy family! We hope you will visit us again soon. Don't worry, we won't increase your rate!!!... More

New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

Suites had full kitchen and accessories. nice living area and separate bed and bath areas. Staff very helpful and friendly. Treated you like family. Excellent choices for both hot and cold breakfast. easy parking. Right off main road easy access but quiet at night.

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garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
8 May 2013

Dear Fred1948, Thanks for staying with us for for sharing your comments. I am pleased you enjoyed your visit to the Roanoke Valley and your stay with us was comfortable. We have large rooms with full kitchens and lots of extra room to relax. We do have a great location just off the main road and located within the Valley... More

Virginia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 23 April 2013

We needed a two-bedroom suite and chose MainStay based on positive TripAdvisor comments. This place really lived up to the good reviews. TVs in each room plus the living area, each room had a bath, everything was spotless. And a most congenial gal on the desk when we checked in. Breakfast was ample and good, too. We'd like to spend... More

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
24 April 2013

Thanks so much for your kind words concerning your recent stay. I am pleased you enjoyed your large rooms and we look forward to having your return visit. We are located in the Valley View Mall complex, southwest Virginia's largest shopping center. There are ample restaurants, movie theaters and shopping venues to keep you busy. The valley also offers many... More

Philadelphia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 January 2013

The staff were absolutely wonderful. Everyone was friendly, helpful and informative. The location was good and we had no problems getting around the city. The rooms were very nice and the bed was comfortable. We would return.

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
21 January 2013

Thanks for your kind words. It is nice to know your stay was enjoyable. We strive hard each day to make sure our guests feel welcome and at home. We look forward to serving you again in the future. Sincerely, Gary Purvis VP of Operations Dominion Lodging, Inc. More

Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 January 2013 via mobile

Honestly, I would only stay here when traveling to Roanoke if I had my choice. I am always greeted warmly. The rooms are very clean (though I once had a bad experience here that was corrected immediately and I was not charged for my room). There are new HD televisions in the suites since my last visit. As I had... More

Was this review helpful? Yes 1
See 2 more reviews by Commagirl for Roanoke
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
16 January 2013

Thank you for being a loyal guest of the MainStay Suites Airport. We appreciate your business and look forward to serving you when in the Roanoke area. I am pleased you have enjoyed your multiple visits with us. Sometimes a problem does arise, and I am glad the staff has been able to handle your concerns with efficiency. We look... More

Brandywine, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 January 2013

Good morning, I would like to comment on my recent stays at this hotel. My business has me traveling to the Ronoake area, I have stayed at the location 4 or five times. Each time, I have had the pleasure to check in when Curtis is working the front desk. Since my first stay, Curtis has been exceptional. She makes... More

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
14 January 2013

Mr. Barner, Thanks so much for your comments and kind words about the hotel and in particular, Mrs. Curtis. She is an amazing lady and treats all of our guests as though they were coming into her home. I will pass along your kind words and give Mrs. Curtis a pat on the back. Thank you for being a repeat... More

woodstock
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 January 2013

We've stayed here before- the rooms are clean- though some corners in the bath room area could use a scrubbing!. The staff is very helpful, polite and considerate. This location is very convenient to downtown Roanoke. We noticed this visit that the milk in the fridge that is in the free breakfast area was out dated. When we asked for... More

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See 3 more reviews by woodstockflea for Roanoke
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
8 January 2013

Thank you for your comments. I am pleased you have returned to stay with us again and I certainly value your comments. I have already spoken with the General Manager concerning the expired milk containers and I can assure you this will not happen again, nor will any cutting corners with food preparation, storage, or usage be tolerated. We value... More

New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 December 2012

I'm a flight attendant so I've stayed in different hotels both in the U.S. and International and I have to say this is one of the best hotel I've stayed in. Friendly service, interior decore was very cozy and imaginative, has delicious complimentary breakfast, the room was very homey. I really enjoyed staying here.

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
18 December 2012

Thank you so much for sharing your comments concerning your recent stay at the MainStay Suites Airport. We are pleased your stay was enjoyable and you found our staff to be friendly and helpful. As a flight attendant, I am sure you have experienced all types of hotel stays and I am pleased you rate us so highly. We look... More

Pembroke Pines, Florida
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 December 2012

Pros: - Comfortable beds - Spotless throughout - Complete comfortable kitchen with full size fridge and dishwasher - HD TVs in all 3 rooms - Very good breakfast - Quiet and responsive A/C - Internet jack in kitchen for a wired connection to PC - Located near highway, airport and Mall Cons: - Slow elevator - No dresser in the... More

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See 2 more reviews by CenVillager316 for Roanoke
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
18 December 2012

Thank you for your detailed review of the MainStay Suites Airport. Your listing of pros and cons is quite helpful for other travelers. I had not thought about the adsence of a dresser in both bedrooms. I will see if space allows both bedrooms to have a dresser. The overhead lighting is quite helpful for those who like to read... More

Chesterfield, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 December 2012

We have stayed at this facility for a couple of years now. Curtis always makes us feel special as she greets us with a smile and cheerful disposition. She is always willing to help in any way. This past visit, I left my purse in the breakfast area without realizing it. Soon after we returned to our room, Amanda called... More

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review
18 December 2012

Thank you for being a loyal guest of the hotel and for sharing your comments of your recent visit to the MainStay Suites Airport. I am pleased your purse was returned safely and I will pass along your comments to Curtis and Amanda. We look forward to serving your lodging needs in the future. Sincerely, Gary Purvis VP of Operations... More

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Additional Information about MainStay Suites Airport

Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Hotel
Mainstay Roanoke
Mainstay Suites Roanoke
Roanoke Mainstay
Address: 5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012
Region: United States > Virginia > Roanoke
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Family Hotels in Roanoke
#9 Business Hotels in Roanoke
Price range (per night): RM331 - 506
Hotel Class:2 star (2*)
Reservation Options:
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