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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

4.0 of 5
110 Shenandoah Ave, Roanoke, VA 24016
Hotel amenities
The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
Ranked #5 of 37 hotels in Roanoke
4.0 of 5 stars 277 Reviews
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277 reviews from our community

What travellers say about this hotel
  • Regency room(9)
  • Very friendly(9)
  • Executive Lounge(8)
  • Civic Center(8)
  • Next morning(7)
  • Very nice(7)
  • Free internet(4)
  • Front desk personnel(3)
  • Chip cookie(3)
Traveller rating
    124
    97
    26
    21
    9
Only show reviews for Family (49) | Couples (98) | Business (77)
Date Rating
Harrisonburg, Virginia
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

From top to bottom, inside and out, this hotel is about the experience. Staff is gracious and helpful. From the parking valet, to checkout, there is a gentility expressed by the staff. The room was wonderful with either antique or antique-styled furniture including logo carved HR into the headboard. Plenty of outlets demonstrate the updated infrastructure of the hotel. Eating... More

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Virginia
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

The Hotel Roanoke has been a reknowned Roanoke hotel since the 19th century. The most recent renovation has returned it to its earlier glory. The rooms are spacious and well stocked. The amenities and activities available at the hotel are ample and up-to-date. In addition, the hotel connects by enclosed walkway to an active downtown scene of excellent restautrants, bars,... More

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See 9 more reviews by Sunset2b for Roanoke
New York City, New York
Senior Contributor
38 reviews 38 reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

My husband and I stayed in Hotel Roanoke for one night during our trip down the Blue Ridge Parkway. We selected this hotel mainly because of it's historical background but also because of their location (downtown, very convenient to the restaurants), reasonable rates and our positive experience with Hilton hotels. Hotel Roanoke did not disappoint. The hotel is beautiful and... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
24 May 2012

Dear Galaxy775, thank you for your review of the Hotel. Thank you for addressing your issues regarding noise levels, it is an inconvenience and I apologize for it. It is an ongoing issue that is being addressed by our team. I hope you continue to seek the Hilton Brand and the family of brands within Hilton. I hope you have... More

nc
Senior Contributor
32 reviews 32 reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

I had not stayed at the Hotel Roanoke in over thirty years but had remembered as a teenager how beautiful and elegant it had seemed. Some things do get better with age and The Hotel Roanoke fits that bill! My husband and myself and our nine children set out on Saturday afternoon to attend a family wedding at the Hotel.... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
24 May 2012

Dear buttercup16, thank you for your review of the hotel. My apologies for the inconveniences addressed in the post, I will share these with our staff and we will work to ensure this doesn't happen again. Aside from that though, I loved reading your review. I do hope you have the opportunity to come back soon and we have a... More

fburg VA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2012 NEW

I selected this hotel for it's historic background. As a club, we like to visit locations with historical significance and this did not dissappoint. Both the exterior and interior retain their historic appearance tho modernized. The grounds and gardens are beautiful and the mirrored VT Hokie Bird outside the hotel was fantastic. My room was large and comfortable though some... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
24 May 2012

Dear jaxc4, thank you for your review of the Hotel. I appreciate you selecting our hotel for your Corvette Club and am glad you enjoyed your stay and some took advantage of our award-winning dining options. I would like to learn more about any issues your club encountered with the beds. I do hope you will consider us again for... More

yorkshire
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 19 May 2012

We stayed for one night in May. Self park is just before the hotel and if you are coming from the highway. I would suggest taking your car to the main door as there is an incline up to the hotel and then park.The hotel is spotless and has kept the feeling of old world charm. We had an executive... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
21 May 2012

Dear JJYork, thank you for your review of the hotel. I appreciate the kind words and am honored that when your travels bring you back to the Roanoke Valley, you will consider another stay with us. I will share your review with our staff. Safe Travels, Gary Walton General Manager More

Arlington Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2012

I have stayed at the Hotel as a guest many times for business and pleasure and it is a vintage Roanoke landmark with elegant, comfortable rooms. The service has always been outstanding, rooms always clean and the darn Doubletree cookies are an indulgence that will salve any oversight. The Regency dining room is a destination by itself. They offer elegant... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
21 May 2012

Dear LindaR2010, thank you for your review of the hotel. I appreciate the kind words and am thankful that you were able to attend our Mother's Day Buffet! I would encourage your sentiments about Thanksgiving as reservations do fill up quite quickly and I wouldn't want you to miss out. Thank you for spending Mother's Day with us. We work... More

Richmond, Virginia
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 15 May 2012

I love staying at the Hotel Roanoke. The experience is wonderful and the recent renovations have made an great hotel even better. So why three stars? Because of the used, wet washcloth that hung on the shower rod in my room when I arrived. That is unexcusable and how housekeeping missed it is beyond me. I saw it immediately. This... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
17 May 2012

Dear Anlycoar, thank you for your review of the hotel. I want to sincerely apologize for the inconvenience experienced during your stay. Your events are not acceptable in any way by the standards, principles and guest experience we set forth to provide for all of our guests. These issues will be addressed immediately and I will share your review with... More

Roanoke, Virginia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 14 May 2012

A stay at Hotel Raonoke is better than being home. The staff is excellent, and gives terrific service. They'll do anything to make your stay a pleasure. The Regency Room food is wonderful, and the hostess Iris is a jewel! Bartender Elvis is a master of the bartenders art and offers his specials -- try one. Joseph the headwaiter/coordinator makes... More

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See 5 more reviews by kenneth r for Roanoke
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
16 May 2012

Dear kenneth r, thank you for your review of the hotel! It was a pleasure to read your review as it exemplifies the service and offering we strive for on a daily basis. I will be sure to share this review with our staff and the team members mentioned. I hope you can visit again in the near future. Sincerely,... More

ATLANTA
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
5 of 5 stars Reviewed 12 May 2012

I stayed at the Hotel Roanoke for a business meeting back in March. the staff and facilities were awesome especially the gym. They have a full gym with machines and free weights. the rooms are not big but they are nor small either. They have a Victorian charm that reminds me of staying at a bed and breakfast instead of... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
14 May 2012

Dear Hasan33, thank you for your review of the hotel. I'm glad you enjoyed your experience in the Fitness Center and I'm happy to report that we have since your recent stay, we have renovated our Fitness Center to better accommodate our guests needs. I will share your review with our staff and hope you can make it back to... More

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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

  • Hotel Roanoke Doubletree
Address: 110 Shenandoah Ave, Roanoke, VA 24016
Price range (per night):* RM345 - 694

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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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