As a Marriott Platinum Premier member, I spend a lot of time at Marriott properties. This was one of the finest Courtyards that I have stayed in. The upgraded spa room was perfect, the staff were friendly, helpful, and courteous, and the quality of the breakfast was a pleasant surprise! I would recommend this hotel and will certainly stay there...
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After visit with friends, went up to blue ridge mountains by myself for a few days. Drove down on route 33, which was stunning and had hardly any lights, and was direct to Richmond. Had dinner at the elegant Jefferson Hotel in downtown Richmond and then made my way to the Marriott Courtyard next to the airport. Just want to...
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Always our choice of hotel when flying out of Richmond.
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Nice appointed rooms, staff very helpful and friendly, nice breakfast
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Our room was very clean and spacious with eye catching colors for the decor. The bed was comfortable. The bathroom, tub, toilet and floor was very clean. The grounds are well maintained. We didn't have time to enjoy the great amenities of the pool, workout room or eatery. These areas were also clean and welcoming.
This location, price and quality...
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I personally felt that your hotel was very good in price and it was close to the airport when I needed it because I had missed my flight and I had to stay an extra night in Virginia. My new friend that I meet also went to the restaurant and had a great meal and the staff was very polite....
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Attentive staff, added food available for dinner, clean and very close to the airport.
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This Marriott is decorated beautifully with spacious beautiful rooms. They do not include breakfast but they have a great Bistro in the lobby that is very tasty and reasonable (with Starbucks coffee) or you can walk to the Waffle House. The indoor pool & whirlpool is very nice and they have a library with computer stations for guests to use....
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Very close the the airport, which was very convenient. All newly renovated. Very nice and modern decor. Staff was very friendly and accomodating. The room was a bit on the small side. Appeared to need a deep cleaning. Quite dusty, but I have pretty high standards. All in all, a very nice place. Fairly close to a nice shopping mall...
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I travel a lot and I have never made a negative comment about a hotel stay but I was so upset by how rude the hotel personnel were during my stay for business. I called for the hotel shuttle and inquired about what time the shuttle pick me up (note it was 10:30 pm and I had been flying for...
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Thank you for your comments. Our goal is to always provide a pleasant stay and excellent customer service. During your stay we did not meet your expectations. I understand how poor service can affect your entire day. I apologize for any inconvenience this caused. I will work with my team to correct the rude behavior you encountered so that it...
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