I brought my family here to stay for spring break because of the proximity to the metro. I walked in and priced 4 hotels within a block. The manager here gave us a discount rate which was $80 a night cheaper than the other nice hotels close by. With 2 children $80 savings on vacation goes a long way. We...
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Dear Valued Guest
Thank you for your wonderful comment about our property. We look forward to accommodating your stay in the future. If there is anything else we can assist you with, do not hesitate to let us know.
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This worked out perfect for me. If you have business in the Springfield-Franconia area, you could do a lot worse. First off, the location is really good. It's easy to get to restaurants and things. Easy access to 95/395/495.
The hotel itself was nice. Clean and new feeling. The room was great. Quiet (even with the large number of school...
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Dear Valued Guest,
Thank you for your wonderful comments about our hotel. I am pleased that we exceeded your expectations. We look forward to accommodating your stay in the future. If there is anything else we can assist you with, please feel free to let us know.
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Always come here because the staff is very friendly. The breakfast staff is great. The breakfast is very nice as well. Clean rooms? Good pick if you have business with Ft Belvoir.
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Dear Valued Guest
Thank you for comments. I am glad you enjoyed your stay. We look forward to accommodating your stay in future.
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IT IS SO CLOSE TO THE SPRINGFIELD MIXING BOWL ON I-495/I-95 so you can get almost anywhere you want to go with alternate routes if there is lots of traffic. Additionally, there are many places to eat within a ten minute or less drive. I often stay here when I work late and don't want to make the two hour...
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Dear Valued Guest
Thank you for your comments. We value your comments and I am pleased that we met your needs. I also just want to let you know that we have upgraded our internet
I thank you for staying with us and we look forward to accommodating your stay in the future.
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I was so hopeful. When I checked in around 11pm after aircraft maintanence delays, I was thrilled when the hotel check-in person gave me a bottle of water! I ran up to my room and was greeted with a stuffy stuffy room. Went to turn on the A/C and couldn't find the thermostat. It was a window unit with a...
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Dear Valued Guest
Thank you for your comments. I apologize for the inconvenience during your stay. I am pleased that our staff was able to accommodate your needs immediately. As a valued guest, we want to make sure we accommodate your requests as well. Please feel free to let us know when you are making a reservation of your preferences...
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Reasonable price, close to both airports, helpful friendly staff, very easy access to 95S, 495 N or South, 395 N. It is a business hotel, has nice convenience store on premises, close to mall. Very reasonable functional stay. I like staying here, when I am doing business south of DC up to Pentagon. Close to both airports.
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Dear Valued Guest
Thank you for your comments. Just wanted to inform you about our recent upgrade in our internet.
We thank you for choosing our hotel and look forward to accommodating your stay in the future.
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I have to say, that because of very recent negative reviews of this Courtyard, I almost didn't stay here. But, the AAA rate was just too good to pass up ($94, includes good breakfast). I always trust my fellow Trip Advisors and rely on them for good places to stay; I was nervous about it because of some of the...
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We stayed in Feb of 2012 for a long weekend funeral/site-seeing trip. We got a fantastic rate and I think this hotel was a terrific value for $89 a night for 4 people sharing a room. The housekeeping did a great job each day though the hallways seem to be dated and dark. The room was above adequate and the...
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Dear Valued Guest,
Thank you for your comments. I am glad you enjoyed your stay with us. Our hotel is about 1 mile from the metro station. Even though we do not offer a shuttle, it is about a 15 minute walk or an $8 cab fare to it. During the weekday it is much busier at the metro due...
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At $199/night, this was not a great value for the area. It's in a rather dead commercial area, surrounded by freeways, with a two block walk to a dying mall.
Other than that, it's clean, friendly, the rooms are comfortable, and they have Starbucks coffee in the Bistro 24/7.
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Dear Guest
Thank you for your comments. I am glad you enjoyed your stay with us. Our hotel does offer different promotions and discounts as well that may be available to you, specially weekends and holidays. If you need further asssistance, do not hesitate to let us know. We look forward to accommodating you in the future.
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Let me preface this by saying that my family and I have stayed at dozens of Marriot brand hotels across the country and have never had an experience as bad as our experience at the Courtyard in Marriott. Marriotts are usually wonderful hotels, and we've never had a problem with them before. However, the incompetence and indignity displayed by the...
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Dear Valued Guest,
Thank you for your feedback regarding your stay with us. I apologize that your stay was not up to your standards. We value every guest's comments and feedback. Our goal is to always provide excellent service to all of our customers. I understand how frustrating it can be when there is confusion and service is not up...
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