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BEST WESTERN Staunton Inn

92 Rowe Rd, Staunton, VA 24401
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BEST WESTERN Staunton Inn
Ranked #5 of 15 hotels in Staunton
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126 reviews from our community

    Trip type
Traveller rating
    49
    49
    15
    3
    10
Date Rating
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

We stayed here last night. This morning when I was putting on my locket it slipped off the chain and went down the sink. I thought it was gone forever and I was heartbroken. We told the staff and the maintenance man immediately opened up the sink and got it for me. We offered to pay him several times, but... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
20 May 2013

I was very happy to hear that our maintenance person was able to retreive your jewelry. I know it would have been a sad loss. I hope you will visit us in the furture. Thank you for your business. More

Montreal, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 11 May 2013

Typical Best Western and near an exit on the 81. Small but well kept and staff polite and helpful at the reception. For a budget hotel, rooms are a good size, clean and comfortable which is the important factor for an overnight on the road. Very limited and cramped breakfast are and food adequate but the lady taking care of... More

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review
15 May 2013

Thanks for your kind words concerning your recent visit to our hotel. I am pleased your room was clean and comfortable and the staff was helpful and polite. We are in the process of enlarging our breakfast room so in the future the small space will not be an issue. We are excited about the new addition and look forward... More

Westport, Connecticut
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 10 May 2013

We stayed here on a long trip and were just looking for a place to sleep. The rooms were clean and comfortable. They had warned us about the train when we checked in but we were tired and took the room anyway. The train went by twice and it is fairly loud and shakes the room but there is no... More

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review
15 May 2013

Thanks for your review of our hotel. I am pleased you found your room both clean and comfortable. We do have a train track that is beside our hotel and the amount of train traffic varies each day. On your next visit, please call ahead and request a room on the opposite side away from the tracks. We look forward... More

Mechanicsville, Virginia
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 25 April 2013

If you can find no other lodging in the area (I'd rather sleep in my car), you can take your chances with this very poorly managed hotel. The employees are local residents so they are quite pleasant, but unresponsive to a problem. We stayed 2 nights and never had the use of the toilet, despite a Susan from the front... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
26 April 2013

This comment is exaggerated and not necessary to blast all over Trip Advisor as this situation was resolved at the hotel and by Best Western. Best Western issued them 7000pts and the hotel issued them a total refund for both nights stay. The issue was repaired by Maint on Sat but there was still an issue and unfortunate for the... More

A TripAdvisor Member
5 of 5 stars Reviewed 23 April 2013

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Review collected in partnership with Best Western

garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review
15 May 2013

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A TripAdvisor Member
5 of 5 stars Reviewed 19 April 2013

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Review collected in partnership with Best Western

Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
14 May 2013

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Myrtle Beach, South Carolina
Top Contributor
119 reviews 119 reviews
114 hotel reviews
Reviews in 93 cities Reviews in 93 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 18 April 2013

Handy location. Room a bit dated but nice. Comfort, TV etc. good. PM Susan on desk was helpful and pleasant as was the AM Susan on the desk. Breakfast items and breakfast area a little limited. However, the breakfast is well taken care of by a great lady, Jacque. Hotel lobby design is not a typical Best Western. No doubt,... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
14 May 2013

Thank you for your comments. Our staff strives to offer the best customer service possible and I am very happy you found that to be the case. Please come back and give us the opportunity to again satisfy you lodging needs. More

New York City, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 10 April 2013

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Review collected in partnership with Best Western

Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
14 May 2013

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Taylorsville, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 April 2013

We stopped by this location on our way through Virginia on the spur of the moment thanks to the lack of driving skills by those on the road around us. It was clean. Bob at the front desk was helpful, and it has the nicest hotel pool I've seen in a long time. It was a departure from our normal... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
14 May 2013

Thank you for your comments. We are in the process of upgrading our TV channels. I am very happy you enjoyed your stay even thought the train was a little noisy. Please keep us in mind on your next visit to VA. More

Bethlehem, North Carolina, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 April 2013

The hotel was clean and the staff was friendly. The pool was in great condition and the perfect temp. Breakfast was fine, and there are several vending machines in the building for snacks and soda. I do wish there was juice in one of the machines as we were traveling with children. My only real concern was that we had... More

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Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review
10 April 2013

I was very happy you found our hotel to your satisfaction except the trains. They are unscheduled so we have no idea how many or when but 4 a night is alot. On your next visit please request a front side room and there will be no issue with the trains. Your suggestion about juice is very good as sodas... More

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Additional Information about BEST WESTERN Staunton Inn

Also Known As:
Best Western Staunton Hotel Staunton
Best Western Staunton Hotel
Best Western Staunton
Staunton Best Western
Address: 92 Rowe Rd, Staunton, VA 24401
Phone Number:
Region: United States > Virginia > Staunton
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Staunton
#3 Family Hotels in Staunton
Price range (per night): RM290 - 372
Reservation Options:
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BEST WESTERN Staunton Inn
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