These are not suites, to be able to call it a suite, it must have a kitchen. A mini fridge and microwave doesn't constitute a kitchen. there are no cooking utinsiles. a coffee pot that makes less than a cup of coffee at a time. the micro mini fridge does not even have a freezer. I was led to beleive...
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Hello Ken C,
I would like to first thank you for taking the time to share your experience staying with us.
I am sorry for any misinformation you were given regarding our suite’s amenities. However the technical definition of a suite isn’t clearly defined and Marriott attaches “Suites” to our Brand Name due to the room layouts having a separate...
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We stayed one night before an early morning airport pick-up. The hotel is only a 10 minute ride to Dulles, and offers free shuttle service as well. The hotel was very nice, very clean, and very quiet considering its proximity to Dulles. The room was the typical SHS room-bed area, sitting area, large flat screen TV(could use a few more...
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Hello jmat,
We would like to start by saying thank you for writing a review about your experience staying with us. It is always good to hear from our guests.
It is very good to hear that you enjoyed your stay and that we could provide you with great convenience to Dulles Airport. To help our guests that don’t have...
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I was on my way to Cancun, and the flights leaving Richmond were over $600 with ridiculous layovers, so I checked to see what the cost would be to leave from DC,and I found a roundtrip non-stop ticket for $265 (with taxes)!
The problem: I did not want to inconvience anyone to drive me to Dulles, and then have to...
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Dear rvalikestovaca,
Thank you very very much for writing such a detailed review of your stay with us! It’s always great to hear from our guests after they leave.
We are happy to hear that we were able to provide you with a great value and an option to save what sounds like a bunch of money by booking our...
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Here for a long weekend, this was our first visit to this area of Virginia. We have stayed in SpringHill Suites many times before and have been very pleased with the accommodations. This property didn't disappoint. The room was spacious and clean. The staff was very friendly and helpful. We really enjoyed the complimentary breakfast. This property is located very...
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Dear JoJo1Buffalo,
Let me start by saying thank you very much for writing a review of your stay with us.
It is great to hear that you were made to feel welcome and comfortable during your stay and that the room provided you with a great place to relax. The entire team is truly dedicated to providing our guests with...
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Missed a connection at Dulles when travelling from Denver to Accra. United put us up in the Springhill Suites. Getting the bus at 11pm from Dulles was tough as Springhill doesnt have a driver late at night. We managed to get a lift with the Hampton Suites driver.
Got to the hotel and checked in. Rooms were spacious, with a...
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Hello Crowley59,
We appreciate you taking the time to provide us with some feedback about your stay.
We are glad that you enjoyed the hotel during the delay in your trip. We apologize for any confusion caused by the shuttle late at night. Our hotel shares a shuttle with our sister property late at night when demand is low. We...
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We stayed here for 3 nights at the start of a 9 day trip, and the last night of our trip. One of the elevators was out of order all of that time... is it fixed yet? The Front Desk staff are friendly. The breakfast buffet was plentiful and had good variety. The hotel has a large, comfortable breakfast room....
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Dear TEW49ers,
Thank you for taking the time to write a review of your stay with us during your trip to the DC area.
We are glad that you enjoyed your stay and I would like to assure you that the elevator has been repaired. Sometimes we have to wait on parts to be shipped across country which can take...
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I have stayed at this hotel several times and I really do like it. They have nice, clean rooms and a well-maintained facility. I saw them cleaning windows and vacuuming regularly in the public areas. Staff is friendly and seems to be efficient.
They have a very nice indoor pool and a whirlpool next to it. Towels are on every...
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Dear Deb_traveller,
Thank you very much for writing a review. We love hearing from our guests about their stay so we can always find ways to improve.
We are all very happy to hear that you enjoyed your multiple stays at our hotel. We are glad to have had so many opportunities to serve you and that we have been...
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I booked this hotel for a one nighter but found it and its staff so pleasant and comfrortable that I extended my stay rather than move on elsewhere. Large sized room with sitting area and small kitchen space with microwave and coffee maker makes this a home from home. The public areas are very well maintained and the breakfast is...
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Dear SarahWillcox,
Thanks so much for taking the time to write a review of our hotel and your stay with us.
We are very happy to hear that you enjoyed your stay so much! We do everything we can to provide our guests with the best amenities and service to ensure that they are as comfortable as possible during their...
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Great hotel, clean rooms and guest areas and best of all wonderful staff! Desk staff go out of their way for customer satisfaction. Great TVs plus quiet rooms if you need to work.
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Hello gg71_71 ,
Thank you very much for taking the time to write a review of your experience at our hotel.
We are very happy to hear that you enjoyed your stay so much and that our team was able to be so helpful for you. We take pride in treating all of our guests like family. It is also...
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Upon opening the door to my room, I could see the king bed in the background but the half wall separating the sleeping area from the working area, clearly established a definition of spaces.
The work/living area had a wet bar area with a mini fridge and microwave. There was a love seat with 2 small tables that could be...
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Dear travelerfiveseven,
Thank you very much for taking the time to write such a thorough a review of our hotel! We take all of our guests' feedback very seriously.
Having said that we are all very happy to hear that you enjoyed your stay with us. It sounds like you got to experience everything that the hotel has to offer...
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141 Reviews
68 Reviews
