We go to Virginia Beach once a year for our anniversary and usually stay in a different hotel every year. Well this year we stayed at Beach Quarters and it was the worst. The parking garage was absolutely horrible. By the time we found a parking spot, my husband and I were completely stressed out. The parking garage is just... More

Positive: Excellent customer service - everyone on the entire staff was pleasant, helpful and nice. Rooms very clean and comfortable. Pool area very clean but very small -- not good for older kids - no room to swim. Negative: Parking garage is a nightmare. If you drive a mini-van or SUV, you can't navigate around the turns.. They do have... More

The hotel itself is"ok". Yes, its right on the beach which was nice, but we were on the 12th floor and you could not see out the siding glass door because of either dirt or fog within the door itself. They also fail to mention, there are airplanes flying continuously over head and being on the 12th floor you more... More

The best part of the suite was the beautiful ocean view. I took my daughter and two friends and we arrived at night. They went right to the windows and were thrilled! The rooms were pretty basic but clean and comfortable. The bathroom and kitchenette were updated. They make you sign an agreement upon arrival that prohibits you from having... More

Our experience is pretty much the same as the previous review titled "Nice." Check in was easy, and our room (601) was just off the elevators. I put a video on youtube of a quick walk through of the room: http://youtu.be/vhsqWzQZ0ms Our unit was called the Captains Suite according to the signs behind the front desk. Our bedroom had two... More

Exchanged through our timeshare and got a 1 bedroom unit at Beach Quarters on the 11th floor. They give you a welcome package upon check-in that consisted of coupon books and a schedule of amenities for the week-which we didn't participate in. All rooms are oceanfront, clean with nice views of the ocean and the walkway in front of the... More

So my room was nice and comfortable, and the price was right for a "resort town" and an ocean view. However, my room shared an adjoining door with the next room over and I could hear every single word they said, even when they weren't being loud, and guess what? They went on until 1:30 in the morning and it... More

Beautiful room for the price. But lets get real. Customer service is the most important part of your vacation stay. Me and my fiancee' had a great stay at VA beach, but the hotel was NEVER cleaned, lights were out( she couldn't get ready with the horrible lighting) Room was nice but when trying to figure out any additional charges... More

It was our anniversary and didnt know what to expect. It was a first class hotel.We have dealt with turtle cay and other gold key resorts but by far this is the best experience we have ever had.We werent bothered because we explained we just here to hang out and have fun(we live local). The room was immaculate and the... More