This hotel has tons of horrible reviews. I was there the week before easter(2012). It was obvious that there is a lot of maintenance and renovation going on by managers who care about providing nice accommodations and good service. They stated they were trying to get as much work done as possible before the beach season starts in earnest. Having... More

My wife and I just spent out second anniversary at Grand Ocean Hotel in Va. Beach. After making our reservation, we read all the negative reviews and we were wondering what we were getting into. I can tell you ... from our personal experience .... that you have nothing to worry about. It is probably the best hotel I've stayed... More

Dirty, broken-down, unsafe - door to the room AND door to the balcony were not working properly. Surly, evasive management, but very nice maintenance personnel (they surely have MANY repairs to perform). I have never stayed in a worse place. Management was never available and unwilling to make any price adjustment. Don't waste time or money here!!! More

Checked in October 21, 2011, I contacted Travelocity (who booked the trip and states they guarantee the trip, BS). The room was dirty, not clean at all. Old food in the refrigerator, used towels, and insects. No joke made me sick! Complained over 50 times to Travelocity with no help. More or less told "too bad.". Even the elevators did... More

When we got here there was candy all over the floor. There was no lights in the room expecpt in the bathroom. Our toilet didn't even go down. The refrigerator didn't even stay cold. The deadbolt on our sliding door didn't work and our security bar didn't even go down in the hole to keep the door locked. Our view... More

So I'm elite with Marriot yet I like to travel on a budget. I'm not super picky but if certain things are bs then they should be stated...I have done the carribean cruise line "Scam" that has had so many BAD reviews but that trip turned out to be FUN! so therefor with all these bad reviews, I wanted to... More

Website for this hotel is totally deceptive. The rennovations mentioned that took place in 2010 are questionable. Hotel staff was not friendly or very helpful. There were 4 of us in our room. Both nights they only gave us enough towels for 2 people. Had to work the system to get extra ones. Speaking of the towels, they were small... More

A friend set up this annual friends trip and paid in full up front or we would have left immediately..... from the moment we arrived, it was a horrible experience. The sliding patio door was broken, could not be locked for safety, and the air conditioner (filthy vent) poured out disgusting water & very hot air so that it was... More

We stayed here last week b/c it was the only place available for us to add on an extra day to our stay at the beach. We stayed, but I definitely would not spend a week in this place. It claimed to have been updated and if it was that must be an add from the 1980's. It needs a... More