The place is definitely in need of updating. However, for the price it was great. My girls and I just needed a place to crash after partying all weekend. We would most likely come back. The staff was very nice and the attached restaurant was delicious.

I would first like to say that I had an open mind before arriving at this hotel, and I agree, the place is in definite need of a face lift. Our room and bathroon were very old and worn. The bedding and carpet stained. The furniture on its last legs - literally. I could go on but I'm sure you... More

My husband and I celebrated our anniversary here in March. The staff was beyond helpful. We were talking to them and mentioned that the next time we come we may have my mother in law along and wondered if they had any 2 bedroom or connecting rooms. The owner took us on a tour and showed us all of the... More

While this hotel is directly on the boardwalk and all rooms face the ocean, it is in bad need of remodeling. The floor is covered in nasty carpet, the bathtub, while it is a whirlpool tub is so large for the bathroom you have to step out into the main room to dry off. The room smelled musty when we... More

I have been coming back to this hotel for several years, the place is a very romantic get away. The rooms have always been very clean, even though they have some age to them. The spacious Jacuzzi fireplace rooms along with the king beds make the stay very enjoyable. It may not be a Sheraton, but definitely worth the stay!!!!!!

Staff was friendly, courteous, and quite helpful especially Iris at font desk. No rudeness from anyone. Room very, very clean, ample supply of towels and bed comfortable I got an EXCELLANT deal. Will stay here again next time I am in town

We had a King Suite with Jacuzzi in the room. Was a winter visit so the area wasn't as busy as it would be in the summer. There was still a lot to do with the dinner shows, aquarium, and Christmas lights along the beach. The parking garage is small couldn't imagine it or any of the places in the... More

The wife and I stayed here for one night in the King suite with the Jacuzzi tub We arrived at the hotel early and we were able to check in before the time listed (3pm) which was nice. The lady at the front desk was super cool and the wife actually ended up having a short conversation about the afterlife,... More

I stayed at the New Castle Hotel recently and after my initial impression of the front desk clerk, I was ready to ask for my money back. Susan was so rude, short and not helpful it was unbelievable. If I would have based my stayed on my first impression of this horrible front desk clerk, I would have left immediately.... More