Let me just say that I can always find something wrong with anything and giving 5 stars to any establishment is a rarity for me. I like Marriott brand and stayed at many Marriott brands hotels throughout the years including their luxury brands but I have to say that this SpringHill Suites was one of the best hotels, chain or...
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The art deco room was great, the place was clean, but the breakfast was marginal. Check in was effortless. Room was spacious and had a great view of the ocean. Breakfast was marginal at best, comfort inn has a beter selection and is usually better set up than this but it was acceptable for a continental breakfast, Parking garage was...
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Our stay was perfect. At check in Jay made us feel very welcome and had us with key cards in minutes. Our request for a high floor was met with a perfect ocean front view on the 12 floor. The room was clean and spacious. The fridge and microwave came in handy as we packed food and drink for our...
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Thank you so very much for your kind comments. I am proud to hear that Jay and our team made such a difference in your stay. I am sorry that the weather did not cooperate while you were here, but am glad it did not affect your plans. We appreciate your bike rack suggestion and will certainly consider some options....
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this was our third year to stay at this hotel, and in the very same room.
pros: the hot breakfast has lots of variety, with a change in entree meat every morning. the staff members are friendly and responsive to requests. there is an outside and inside pool (small). the second floor rooms have an oversized balcony and floor to...
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Reviewed 25 May 2010
On behalf of the entire staff, I wish to apologize for not providing you with the experience you have every right to expect when staying at a Marriott property. We were under the impression we had resolved the issue to your satisfaction at the time it was brought to our attention and regret that we did not resolve all of...
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This hotel has top notch amenities and the rooms are very spacious!!! Super clean, very accommodating staff, & a great location to top it off!! I would highly recommend this hotel!!!!
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Thank you so very much for taking the time to complete a review. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach!
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We visited the Spring Hill Suites over Spring Break 2012. I have no complaints whatsoever and can't say enough about the quality of the staff and their focus on service. A very well managed and trained staff! Jay, Rashawn, Kenny, Jr, Andy, Jess were all fantastic!
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Thank you so very much for your kind comments. I am proud to hear that our team members made such a difference in your stay. We are pleased your enjoyed your spring break with us and look forward to the next time you can visit us in Virginia Beach!
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This is my first review on Tripadvisor and I felt compelled to review our recent stay in Virginia Beach. I just wish I had taken the time to get everyone's names because the management staff needs to know when their staff goes above and beyond what people expect. Let me start by saying that we were there for the US...
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Thank you so much for the positive feedback on your recent trip. I am glad our staff was accommodating during your stay. We enjoy serving all our guests, and the addition of such a large group makes it all that more exciting for our team. We look forward to your returning for next year's event, and hopefully a visit sooner!
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I have stayed at many hotels through business travel and my experience has varied. What makes the difference is people and how they deliver customer service. There is a saying that stays true to this day - "People buy from People", and the staff at Spring Hill Suites goes above and beyond. Jay in particular, knew your name and made...
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Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, and am glad Jay was accommodating. We hope to see you again when you are in Virginia Beach!
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Springhill Suites is on the Boardwalk.There was a playground on the beach across the Boardwalk. This hotel had a decent complimentary breakfast and friendly staff. The indoor pool was very nice.
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Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach!
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Our stay was absolutely wonderful. The view of the ocean is incredible. The hotel is friendly and the staff are helpful. The pool was warm and wonderful. It was kept very clean and the children loved it. The staff greeted us each time we entered or exited the hotel. The breakfast was wonderful and always well stocked. The room was...
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Thank you so very much for your kind comments. I am proud to hear that Rashawn and Kenneth made such a difference in your stay. They will be recognized for their efforts. We are pleased you enjoyed your time in our hotel and we look forward to the next time you can visit us in Virginia Beach!
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232 Reviews
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