Our team travels to the Norfolk area several times per year and we have enjoyed staying at the Westin Town Center in the past, but in the last several months they no longer appear to care about the business travelers that frequent their hotel. On our most recent stay there this week we were not greeted as returning SPG members...
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This Westin is really a nice place, well kept and in great shape. Nice gym and pool area all indoor. In the downtown area so the parking is normally a problem, but not here. They have a free parking garage attached to the hotel. Lots of eateries around the hotel and a shopping mall about 200 yards away. Nice location...
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Thank you for your positive comments about your stay with us here at the Westin. We could not agree with you more in your observations concerning how the Westin combined with all that the Towncenter area offers makes for a great experience. Again thank you for your comments, we look forward to serving you again soon.
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This was the first stay at a Westin hotel for both myself and my wife. We were in town for a wedding and chose to stay at The Westin at Virginia Beach Town Center. From the time we arrived I was impressed. Free parking in the garage is something that is hard to find at hotel of this caliber. The...
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On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so pleased to hear about your wonderful stay with us and that we are your hotel of choice for the future! We look forward to serving you again soon.
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i was in town to seen my friend and i was in the westin were it was like tthe best place i been to in virgina beach as i was comeing in the hotel one of the bellboys was really nice to me told everthing about the bed and the pool he told me his name was thaddiuds he had...
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Thank you for taking time to share your comments. We will review all of your observations with our team as we continue to encourage and train on giving outstanding Westin service to our guests.
We will specifically recognize our bellmen, Shaun from our front desk, and Thaddeus from our housekeeping team for their roles in making your stay a positive...
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We were treated to a corner room with great views. The room was terrific and the facility was spotless. Add to that the free parking and convince to a variety of dinning opportunities and it is hard to beat the Westin. On the down side, there were problems with the hot tub and the pool water was uncomfortably cool. To...
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Thank you for sharing your comments with us. You are absolutely correct that you should always leave our hotel feeling completely satisfied. We apologize that you did not get the full Westin experience you deserve due to the pool repair. We are in the process of getting a permanent solution and will be back up and running in the next...
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We stayed here using SPG points. Hotel was very busy with weddings, receptions and next door there was an event at the performing arts center. We were in 1423 (club floor) and this corner room had windows on 2 sides. Beautiful views with lights, etc. Room had a refrigerator.
Separate shower and tub.
Plenty of places to walk to eat...
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We are excited to hear that we were able to meet and exceed your expectations during your visit with us in Virginia Beach. We will share and celebrate your comments with our team. We look forward to serving you again soon.
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We had stayed the previous night at the Holiday Inn in VB. We wanted to stay longer there, but they were sold out. Then I got the idea that we would stay at the Westin, because it would be wonderful. It was ok. The lobby is nice. We never got to try the restaurant, but I was not impressed with...
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Thank you for sharing your observations with us. We use comments like yours to plan future renovations to help give our guests the most outstanding experience possible.
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I stayed at the Westin in Virginia Beach for 4 nights, for a conference. From the momet you enter in this hotel, you can fill that you are not alone anymore. All the Hotel workers, from the front desk to the manager, makes extraordinary efforts to make you fill at home. it was my second time at this Hotel, although...
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On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so please to hear about your wonderful stay with us. We have changed our internet policy as you suggested. We only charge for one device regardless of the number used and we do offer free internet for our...
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This is one of the most professional run hotels I have ever stayed at. Clean from top to bottom. The staff could not be friendlier. Will stay again the in Virginia Beach. Thanks Westin
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Thank you for taking the time to share your wonderful comments about your stay with us! We were excited to hear that not only was our team able to exceed your expectations, but that you will give us the opportunity to serve you again soon. We look forward to your next visit.
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This was not the best Westin I've stayed at but in Virginia Beach this is a stand out hotel amidst some very mediocre and sub par properties. We arrived here in the middle of the night (coming from the Founder's Inn -- see other review) and we were so thrilled to be here that the hotel and room deficiencies didn't...
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On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We will share them with the team, specifically our overnight team that checked you in. Thank you again for sharing your observations. We look forward to serving you again soon.
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