We were in Virginia Beach for a National Cheerleading competition and decided to head over to Williamsburg the next day to take the kids to Busch Gardens so we wanted something close to the park that could fit a family of 7 (2 adults, 4 children, and an infant). We got a good rate on Hilton.com. We requested a pack...
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Dear Sannicandrob,
Thank you for telling us about your recent visit to our hotel. We are so glad that we could accommodate you and your family during your trip. We appreciate all of your great comments about the hotel its self and the breakfast that you received. It is important to make all of our guests happy. Thank you for...
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We had a very nice stay at this hotel. Two exceptional employees made our stay even better. Will was the host at the evening reception and every night he greeted us pleasantly and asked how our day had been. He bent over backwards to make sure we had everything we needed. Andrea was the very nice lady who checked us...
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Dear Barbara H,
Thank you for telling us about your recent stay at our hotel. We are delighted that you mentioned our two employees Andrea, and Will. We are going to pass these great comments on to them. We appreciate all of your thoughts. We strive as a hotel to provide a clean, safe, and comfortable place to stay.
Thank...
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Our room had a terrible musty order and was not very clean. We always enjoy Homewood Suites, but this one was the exception. Breakfast was bad and the tables were sticky. We will think twice before we stay at a Homewood Suites again.
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Dear thecoaling,
Thank you for taking the time to tell us about your visit to our hotel. Thank you for telling us of your concerns about the must and moldy odor. We have passed these concerns on to our management staff and we currently fixing this issue. We apologize for any inconvenience that this may have caused you. Thank you...
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We had our daughter's "Suite 16th Birthday Party" at Homewood Suites and the girls all had a blast. I stopped by early in the afternoon to ask if we could drop off the cake while we went into Williamsburg and the manager let us check in early. The staff was very helpful and friendly. Our suite was perfect; plenty of...
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Dear Rip1476,
Thank you for telling us about your recent visit at our hotel. We are so happy that we could accommodate your daughters birthday. We hope that her sweet sixteen party is one to remember. We appreciate all of you comments. We hope everyone had an excellent time. We strive as a hotel to provide an excellent guest experience...
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I was with a group of friends staying there for a small get together, The staff was wonderful, the person who checked us in was very kind, we did have a language barrier due to most of my friends being from China. The young girl in the mornings was very kind and welcoming, She always had a smile on her...
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Dear NaotokiS,
Thank you for telling us about your recent visit to our hotel. We appreciate all of your thoughts. We are so glad that we could accommodate you and your guests. We appreciate your comments about our staff. We will pass them on to them. Every guest experience is unique. We are glad that our employees made you and...
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The hotel staff was friendly and helpful. The pool was great entertainment for my 6 year old. The rooms were clean and roomy with plenty of privacy.
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As others have mentioned the staff at the hotel is very attentive, friendly, and seem to truly enjoy their jobs. They recognize you when you enter and exit the hotel and make you feel welcome each time. The rooms were clean and kept clean during the stay. We didn't use the pool but it looked clean as well. The only...
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Dear K H,
Thank you for telling us about your recent stay at our hotel. We appreciate all of your comments and will pass them on to our staff. We are very sorry that you were not satisfied with your breakfast that you received. We are always trying to find new ways to make our breakfast better. We will pass...
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Nice facility, great staff. I am a man of few words.
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Dear RAS1234,
Thank you for your review of our hotel. We appreciate all of your words about your stay. We strive as hotel to provide a clean, safe, and comfortable place to stay. We are glad that we could provide that for you.
Thank you again for your time. We hope that you will come stay with us again in...
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My family has stayed here a couple of times for several days. The hotel is clean. We were greeted warmly as soon as we entered the hotel each time. Larry at the front desk could not have been more helpful or friendly. Breakfast and supper are complimentary. Both were always hot, good, and filling. Will who makes the evening meal...
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Dear Sharon G.
Thank you for the review of our hotel. We appreciate the time you took to do this review for us. We are glad that you stayed with us. We are very proud that we could accommodate you. We will also pass on your comments about Will, and Larry. They both will appreciate the comments. We strive to...
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I just had 5 customers from Chile and Argentina spend four nights at this hotel and they were very impressed with the rooms, the service and especially the front desk employees. Larry at the front desk was very friendly, helpful and made everyone seem like a friend to him.
This is the second time I have put customers in this...
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Dear Scott E,
Thank you for taking the time to review our hotel. We appreciate all of your time. We very happy to accommodate your customers. Thank your for bringing them to us. We will pass all of these comments on to our staff. We hope that you will continue to bring your customers to us.
Thanks again for your...
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183 Reviews
335 Reviews
