We usually stay at Marriott properties because of the service and friendliness of the staff. The hotel appears to have been recently renovated with the new style of Courtyard lobby. The room was ready when we got there and the bed was very comfortable. Everything in the room worked properly and the pool was completely clean. It was an indoor/outdoor... More

A nicely remodeled Courtyard Marriott nearby Busch Gardens. There is not much else right nearby, but Colonial Williamsburg with all its restaurants and shops is a few minutes away. The updated lobby is pleasant. Customer service was very good and service in the restaurant was generally good. The room was large and clean.

I just checked out of the Courtyard on Friday morning and was so sad to leave! From the very first moment I walked in the door, Kaitlyn, the Operations Manager, was excellent! She helped me print my document for check-in and was very friendly. My mom even commented about how she liked that Kaitlyn came from around the front desk... More

I have stayed here before and the place was ok. They have renovated in the last year and the hotel now sports the new Coutryard look and feel. A major improvement. A wow moment. Lobby is great with the new Bistro concept. Rooms totally refreshed. AC is quiet and works well. I could stay in this room the next two... More

We were there during Memorial day and could not have been more pleased. The new contemporary renovations are very attractive.The lobby looks great. Not to mention the added bistro/bar area. Good for you Courtyard Williamsburg!!! Our king bed room was absolutely spotless and we loved our pool view with balcony. The weather was a little cooler than we had hoped... More

I didn't know what to expect when I arrived. Making my reservations directly with the hotel was a nightmare. Four (4) different people couldn't locate the reservation for a block of rooms for my sisters wedding and they were extremely rude. I left a message for the General Manager and he never called me back...it all makes sense, poor top... More

Ended up here by accident, when the hotel we originally booked was very dated and had a terrible odor. We came over to CY and were able to book a room. It's a very nice & newly renovated hotel. Nice breakfast but was almost double the cost of the original hotel we booked...they had us in a bind so we... More

After a day of Busch Gardens, we stayed overnight at Courtyard (family of four). The hotel was just down the street and really convenient from a long day at the park. There are eateries nearby. We did not try the new Bistro in the hotel, but seemed nice. The hotel was still being remodeled when we stayed. Our room was... More

Our three day stay was very nice. The staff was all very friendly. The room was clean and quiet. The pool and spa were also good, But the pool was cold to me- Most likely caused by the split indoor \ outdoor pool and the weather was colder for the end of April \ May. The Bistro food was pretty... More