The Hilton Garden Inn was a good choice while we were attending a wedding in Williamsburg. It was conveniently located on Richmond Road amidst a typical strip of relatively new chain hotels and restaurants. Ample free parking.
It was nice that the hotel had a step beyond the traditional continental breakfast. The line cooks readily whipped up our choice of...
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Williamsburg's Hilton Garden Inn is the standard Garden Inn property; rooms were typical, with the work station and desk, one sitting chair, pillow top mattress, lots of pillows, etc. Rooms have no refrigerators, which are standard in the rooms of most of the chain's competitors' hotels. Check in at the front desk was very slow. After waiting to check-in (while...
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Thank you for staying at the Hilton Garden Inn Williamsburg. We appreciate you sharing your comments about your stay with us. Our rooms do have a microwave and refrigerator in every room. I am sorry that you experienced a slow check-in process at the Front Desk. We do try to meet all guest request for early check-ins, however sometimes cannot...
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Typical hotel in a tourist area. Front desk staff decent but not super friendly. Bed, mattress, linens, pillows were nice. Bathroom clean. You know, standard Hilton Garden Inn.
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Thank you for staying at the Hilton Garden Inn Williamsburg. We appreciate you sharing your comments about your stay with us. I am glad to hear that you enjoyed your stay with us. I would like to apologize for my staff members not going above and beyond for you during your stay. We strive to for each guest to experience...
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You know what you are getting with an HGI and this one delivers. Welcoming lobby, great work desk, and comfortable bed. Located in a great part of town.
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Thank you for staying at the Hilton Garden Inn Williamsburg. We appreciate you sharing your comments about your stay with us. I am glad to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to see you again in the future.
Sincerely,
Kimberly Moore
Assistant General Manager
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Our family of three stayed here while visiting Williamsburg over spring break. The rooms were very clean and comfortable. The staff was friendly and efficient. The breakfast buffet was really nice (so were the waitresses!) and a very good value. I would recommend this hotel.
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Thank you for commenting on your recent stay with us. We are glad to hear that you enjoyed your stay. It was a pleasure having you as our guest and we hope to see you again in the future.
Sincerely,
Kimberly Moore
Assistant General Manager
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While the front desk staff leaves a bit to be desired, the hotel is centrally located, the rooms were VERY tidy, and the breakfast was good. If you can get a good rate on this hotel, it will make for a nice stay. Another great alternative is the Comfort Inn and Suites (same type of amenities but newer). Oh yeah...this...
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Thank you for commenting on your recent stay with us. We are glad to hear that you enjoyed your stay. It concerns me that you had a bad impression of our front desk. I would like to personally apologize for the front desk not showing you the level of customer service that we have trained them to provide to all...
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We stayed at the Hilton Garden Inn on Easter weekend this year. It was our 3rd trip to this hotel. We didn't think that the front desk staff was as friendly as they were during previous visits (perhaps they didn't want to be working on Easter) but the rooms were clean and well appointed, the breakfast service was excellent and...
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Thank you for commenting on your recent stay with us. We are glad to hear that we were able to make your kids happy while you were stay with us. We look forward to seeing you again in the future. .
Sincerely,
Kimberly Moore
Assistant General Manager
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The hotel's location is great because it is on Richmond Road with all the restaurants and the outlets and the historic area are close by. We always enjoy the Food for Thought restaurant across the street.
It was a typical Hilton Garden Inn. The free cookies at check-in are always wonderful. The front desk was nothing special. I didn't really...
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Thank you for commenting on your recent stay with us. We are glad to hear that you enjoyed your stay. It as a pleasure having you as our guest and we hope to see you again in the future.
Sincerely,
Kimberly Moore
Assistant General Manager
More
This property is located on a pretty busy thoroughfare in Williamsburg. However, it sits back off the road and the noise it not noticeable. Standard HGI adjustable mattresses make sleeping very rewarding. Front desk staff is helpful and cheerful. If you partake of the full breakfast, the server is like your mom. She is bubbly, gracious and a wonderful ambassador...
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Thank you for commenting on your recent stay with us. We are glad to hear that you enjoyed your stay. It as a pleasure having you as our guest and we hope to see you again in the future.
Sincerely,
Kimberly Moore
Assistant General Manager
More
Very nice hotel, clean and spacious rooms. I went with family and had a great time. Good fresh breakfast was included with the room rate.
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Thank you for posting comments about your recent stay with us. I am glad to hear that you enjoyed your stay with us. We hope to see you again in the future.
Sincerely,
Kimberly Moore
Assistant General Manager
More
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183 Reviews
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