This hotel is within walking distance of historic Williamsburg. The hotel was very nice and the room was spacious and clean with nice linen. The bathroom was good with plenty of counter top space. The staff were very helpful and friendly. The only negative was the breakfast, which was so slow and the staff couldn't produce any hot water for...
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Dear SR,
Thank you for telling us about your visit to our hotel. We appreciate your comments and will pass them on to our staff. We appreciate your loyalty to our hotel. We are happy that we can keep delivering great service to you and your family. We strive as a hotel to provide a clean, safe, and comfortable place...
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Everything about this Holiday Inn is first rate. We have stayed here at least 20 times over several years, first as tourists and then as family of a William and Mary student. The staff is friendly, accommodating and professional. The suites are always clean and updated. The food is terrific and you can get an awesome breakfast with freshly made...
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Dear SR,
Thank you for telling us about your visit to our hotel. We appreciate your comments and will pass them on to our staff. We appreciate your loyalty to our hotel. We are happy that we can keep delivering great service to you and your family. We strive as a hotel to provide a clean, safe, and comfortable place...
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We went to Williamsburg over Spring Break. We were reluctant to stay at a Hoilday Inn, but the reviews were good. It was perfect for the circumstances. First & foremost, it is clean. It's kid friendly - they eat free & there's an indoor pool (night swimming!). It's close to the attractions, restaurants, etc. We got a good deal with...
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Dear Debbie828,
Thank you for telling us about your recent stay. We are very glad that you and your family enjoyed the many amenities that we offer at our hotel. Thank you for mentioning the package that you received we are always looking for ways to provide some kind of value to our guests. We will pass all of your...
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We booked this hotel for a week in April. When we arrived at the hotel check in went smoothly and we were pleased when we got to our room and everything appeared to be in good order.
The first issue arose when it was noted that the room only had enough towels for two people and as we are a...
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Went to Williamsburg over Spring Break. Hotel was very close to attractions and lots of resturants, which was good because the one in the hotel left a lot to be desired. Check in was smooth, however one of the 2 rooms were not ready yet at 4pm. All the kids wanted to do after 10 hours in the car was...
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Dear brysid,
Thank you for telling us about your recent stay at our hotel. We appreciate all of your comments and concerns. We will pass them on to our staff. These comments and concerns help us improve the service that we provide for you and for future guests to our hotel. We are so very sorry that your room was...
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We had a great experience here. Our suite was wonderfully furnished and quiet. Professional, friendly staff, especially David Smith.
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Dear Donut4,
Thank you for telling us about your recent stay. We appreciate all of your comments. Thank you for the comment about David Smith. We will pass them on to him. Our employees always like to hear when they are doing a good job. We are so glad you stayed with us. You are welcome back anytime.
Thank you...
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Great location for touring the Williamsburg area. The hotel features spacious attractive suites which draws lots of families. The bathroom lighting was wonderful, best I have seen in a hotel. Flat screen TVS both in living room and bedroom. On the down side: we could hear lots of children running in the halls and even in the rooms next to...
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Dear pennym3236,
Thank you for telling us about your recent visit to our hotel. We appreciate all of your thoughts and about the hotel. We strive as a hotel to allow everyone to enjoy their stay with us at the hotel. We will pass all of your thoughts and concerns on to our management. We are sorry if you felt...
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Check was smooth and quick. When we arrived at room we apparently interrupted the maid service. The room was clean but there were no clean towels or washcloths and housekeeping was no longer on the hall. Call was made to desk and towels were quickly delivered. We did not eat at hotel but it looked nice. Overall a very nice...
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Dear Shaky Start,
Thank you for telling us about your visit to our hotel. We are very sorry about the towels and wash clothes were not provided in your room. We apologize for any inconvenience that this may have caused you. We strive as a hotel to provide great guest service to everyone in our hotel. We will pass all...
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My top criteria for hotels is suites that have a door on the bedroom. This way our child can sleep while we read or watch tv in the evenings. Spouse also is a VERY early riser so having a separate room works for us.
We stayed in the Magnolia Suite over spring break. The room was huge. Two bedrooms each...
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Dear Ripsters,
Thank you for telling us about your recent visit to our hotel. You gave us a very detailed look at your stay. We greatly appreciate that. We are currently looking into all of your concerns about the hotel. We have discussed with our management that it is very important for someone to be near the front desk at...
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If you are looking for a great location to all the activities located in Williamsburg - this is it. Clean which is the #1 in my choice of hotels. The pool was rather small and the gym needs to be updated. You can hear the people in the rooms next to you. Despite those negatives, for a great location and...
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Dear mainevisitorNj,
Thank you for telling us about your recent visit to our hotel. We appreciate all of your thoughts and concerns about your visit. We have passed your concerns on to our management staff about how the gym and pool need to be updated. We value all of our guests opinions. We take your concerns seriously. It helps us...
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