FD lady @ check in very rude to me and family. Over heard her talking about my family to another hotel staff. WAS VERY UNACCEPTABLE. Beds were squaky Massive ANT problem in the hotel! We had 6 rooms and all had ants by night time. Housekeeping wasnt that great either. Family member put DND on her door and they still... More

I moved from the Motel Super 8 (Enchanted PKWY & 320th) to the Quality Inn & Suites only because we wanted a hotel with a swimming pool on our last day of our visit. Because of the price hike from the Motel Super 8 and the word Quality in the name of the Hotel, I expected something 'better'. I did... More

Manager was a absolute monster and a hotel a nightmare. This was supposed to be a pet friendly hotel and we have stayed in hundreds and Never a problem. Neighbors were being very noisy and rowdy so our dogs barked . We stepped out for dinner and when we got back our key was decoded from our door by the... More

In the past we have had good luck with Quality Inns but this one was not up to standard. When we checked in we had difficulty breathing because smoking was allowed right outside the doors and the doors/windows were wide open. The second floor is an open balcony to the lobby so that smoke smell drifted up to our hallway... More

We needed a last minute hotel after staying at the stellar Courtyard in downtown Tacoma. The woman at the desk was extremely friendly but that's where the good news ends. We paid $99 night for what should be a $39 a night room. The carpet was filthy, the beds are mushy and the air conditioner was loud. This is a... More

We (2 adults, 2 children) spent 2 nights here. Room was clean, in decent repair, but we found the beds really firm...hard would probably be a better description. Housekeeping was knocking on the door shortly after 8:00 AM, HOURS before checkout. We didn't have the "DO NOT DISTURB" sign out...didn't think it necessary that early in the morning. Our first... More

The staff and new owner at this hotel were great! The new owner had just arrived the day before we did. He was very interested in guests opinions and working on learning the business. The hotel was clean inside and out. The first room we were in had a very noisy fan and we were moved immediately without any questions.... More

This is a very clean hotel, front desk was friendly great at giving me directions. I did have to cut my stay short because I didn't reserve the room ahead and they had conflicting events but it wasn't a problem as I needed to work further south anyway. I will stay there again. Room had mini kitchen and again it... More

We were pleasantly surprised with our hotel, since generally Quality Inns are mediocre. We had requested an early check-in (which we were able to do) since we wanted to spend the day at Wild Waves (about 1 1/2 mi.). Our room was very clean and modern, and included a refrigerator, microwave, coffee maker, free internet, safe, indoor pool, fitness room,... More