Have stayed at this motel twice with relatively good experiences both times. It is right across from Columbia Center Mall, but is very quiet. The indoor pool is warm water. They have an adults only swim after 10 pm, but you need to have the desk clerk enforce it if you want peace and quiet. The rooms were clean, had... More

When writing reviews, I always try to start out positive, thus the title - "Not too terrible". Needless to say, this was probably one of the worst weekend stays I have ever had. We stayed two nights at this hotel in order to attend a softball tournament for my niece. Here is a list of items I found unacceptable. Beds... More

Stayed 2 nights ath the Quality Inn in Kennewick. Located right across the street from the Columbia Center Mall and lots of good restaurants close. The room we booked was dog friendly and we brought our Long Haired Doxie Andy with us. Took some great pictures of the Cable Bridge from Clover Island. Drove into Walla Walla for a day... More

I have stayed at this hotel several times in the past. That should say enough. It is always clean and the staff trys to be helpful. The breakfast is not worth getting up for but the hotel overall is a good deal for the money. More

Our stay at this hotel was interrupted at 6:30 in the morning by a fire alarm that scared the heck out of us and had us outside in pajamas waiting for the fire department. The general manager, after consulting with the owner deemed this was not an inconvenience. I beg to differ. I was not planning to get up at... More

I stayed at the Kennewick Quality Inn on July 29-31 for the boat races that happen in the tri cities. I normally stay at the Fairfield Inn but because of the races they were sold out in the morning of Thursday so after reading reviews I decided to give Quality Inn a chance. On the phone I informed them about... More

My wife put her purse inside our luggage (with clothes on top of it) when she left the room for housekeeping to clean the room. Later that afternoon my wife was leaving the room to shop at the nearby mall and before she walked out of the room she checked her wallet and $100 was missing. We complailned to the... More

We stayed for 4 days at Quality Inn, the staff were friendly and nice, the breakfast plentiful, (but not anything for a glutenfree/caseinfree diet except fruit and hard boiled eggs). They had limited housekeeping, but we had plenty of extra towels and the pool was clean and hot tub hot--we all enjoyed out stay. More

It was the worst hotel stay I have ever had! Sheets didn't fit the beds...mattresses were horrible. Wall plug ins were so loose that my phone charger wouldn't stay in the wall. TV only worked if you bend the prongs so it could stay plugged into the wall. Motel was not busy but we were put in a room directly... More