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All 10 Richland hotels »

Red Lion Hotel Richland - Hanford House

3.0 of 5
802 George Washington Way, Richland, WA 99352
Hotel amenities
Red Lion Hotel Richland - Hanford House
Ranked #4 of 10 hotels in Richland
3.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    14
    15
    12
    8
    5
Date Rating
Puyallup, Washington, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

The staff was out right rude our entire stay, when we got to our room there were cracker/cookie bags along the sides of the bed. Finally I had, had enough I called the front desk to let them know we wanted to switch to the Kennewick Red Lion [I had stayed there before, and MUCH MUCH better] and they couldn't... More

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Sequim, Washington, United States
1 review
5 of 5 stars Reviewed 10 May 2012

When we arrived we had booked a courtyard King room but there were NONE available so we were given a King facing the street, the air conditioning thermostat stopped working by the time we returned from dinner and were unable to get it working so the room got real cool. The Wireless WiFi didn't work at all in the room,... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2012

We like the comfy beds! Our room was more than adequate and we slept really well! More

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HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
8 May 2012

Thank you so much for writing a review. We really do have the most comfy beds in town. I'm so glad the rooms were more than adequate and that you had a great rest. Come back and see us soon. Ian - General Manager More

Aylesbury, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 April 2012

Stayed at this hotel while working in the area. The room was very comfortable with two big beds. There is a big tv in the room, a large desk, a fridge (not stocked :( though) There is also a microwave. The breakfast is very good too with plenty to chose fromt o set you up for the day. There is... More

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HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
8 May 2012

Thank you so much for taking the time to write a review!! We are so glad you had a good time. Come back and see us when the weather warms up... the river and pool will be waiting. Until we see you again...safe travels. Ian - General Manager More

Seattle, WA
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012

When I arrived, the check in was prompt, and they had me in a courtyard King room. I opened the door and was pleasantly surprised with the large well appointed room. There was a door to a patio outside my room with a couple of chairs. This was a pleasant surprise. I was immediately relaxed. Some highlights, good lighting, large... More

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HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
8 May 2012

Thanks for taking the time to write a review!! I am so glad we came to the rescue. We strive to create the best possible experience for everyone who stays .... it sounds like we hit the mark with you! Looking forward to your next visit. Ian - General Manager More

Westminster, Colorado
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 March 2012
2
people found this review helpful

I have stayed here on several occassions and have always enjoyed my stay. Very friendly staff. Clean comfortable rooms. Convenient location right on the Columbia River and easy access to the Hanford Site. Well equipped fitness center, better than most hotels. Probably the only comment is that the Hanford House, like most Red Lions I have stayed at, was built... More

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HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
16 April 2012

Thank you so much for taking the time to write a review! I agree we have one of the best locations in the area and with friendly staff, clean rooms and a great fitness center you cannot go wrong. Its so good to hear you have been with us several times, we love making this hotel your home away from... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Wow, paid for and reserved a room with a view of the Colombia River for Our Honeymoon, we got a room with a view of the parking lot and the Heat/AC was broke so it was 80 degrees, we had to leave the door open so we listened to the goings on in the parking lot and still slept on... More

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HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
16 April 2012

Thank you so much for taking the time to write a review of your stay. This is not the experience we would want our guests to have, and I do apologize for the issues you encountered during your visit. I have not been able to find any communication from you in our data base so I would ask you contact... More

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Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 7 March 2012

The Hanford House is an older property that is starting to really show its age. The rooms are clean and the beds are comfortable but the walls, doors and furniture really need to be repaired or replaced. the heating system in the guest rooms is useless if you turn it on you are very hot; turn it off and you... More

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Washington, DC
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 23 February 2012
1
person found this review helpful

The hotel itself is adequate. Clean, the beds are quite nice, big TVs, but there is very low water pressure in the shower and the ceiling was peeling a bit in the entry foyer. I only ate breakfast at the restaurant and it was basic and straightforward. The location is very nice. Right next to the river and a nice... More

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See 2 more reviews by jemote for Richland
HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
2 March 2012

Thank you so much for taking the time to write a review of your stay! We certainly do appreciate the business we receive, but more importantly we enjoy the relationships that are created when we have a guest stay in our home! I noted your comments about the water pressure and peeling celing and have already informed Engineering to attend... More

Forest Lake, Minnesota
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 20 February 2012

The room was large, location absolutely excellent. The grounds are right on the river, adjacent to a fantastic, scenic bike/walking trail. Georgeous background for power walking. The facility is quite large, yet the restaraunt and lounge had big mid day stretches of time with no food or beverages available. The hockey families that flooded the place over the weekend made... More

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HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
2 March 2012

Thank you so much for taking the time to write a review! I have to agree we have one of the best locations in the Tri Cities, I'm glad you were able to power walk! I noted from your review the concerns over noise when you visited us. I have added extra security to the hotel when we have large... More

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Additional Information about Red Lion Hotel Richland - Hanford House

  • Red Lion Richland
  • Richland Red Lion
Address: 802 George Washington Way, Richland, WA 99352
Price range (per night):* RM280 - 487

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Red Lion Hotel Richland - Hanford House
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