Sometimes things just don't go right...The best a hotel can do is apologize and fix it. Such was the case when myself and a friend booked a room for the Regional Play festival in Richland. The hotel has a great location and was walking distance from the theater. We checked in and headed to the balcony for a glass of... More

We held an education technology event at this hotel, and everything was set up perfect for us upon arrival. Temperature was a little warm, but when we talked to the staff they gladly fixed it in a hurry. The hotel rooms met our expectations and the food served was great. If we hold another event in this area we will... More

We have stayed at this hotel numerous times and have never been disappointed. We always get a room with a view of the river and the park. The rooms are comfortable and clean......some things are a little dated, but its worth it when we can sit on our deck with our morning cup of coffee and look at the beautiful... More

Im not much of a traveller but I thought I would review this one. Pro: nice rooms, clean rooms, easy access, good location, nice view, pleasant atmosphere, low rate, decent breakfast buffet, wifi, cable tv, balcony Con: older establishment, poor tv reception, loud doors Nothing major but or the age it showed... my bath door was worn out/chipped the bottom... More

We stayed at the Red Lion Hanford House in Richland, WA on our way to Portland. The front desk staff was friendly and very helpful, made us feel right at home! The property is well maintained and kept very clean. The room was nicely decorated with a comfy bed. The hotel has a restaurant overlooking the river, and is also... More

I have stayed here NUMEROUS ocassions. It is a pleasant hotel near the river with lots of parking and fairly close off of the freeway. The front desk gal was sweet, although she neglected to mention the breakfast buffet upon our check-in. No big deal, though, since we have been there prior. Tons of area to go for a run... More

I travel to the Tri-Cities quite a bit on business and have always had a very positive experience. Rooms are nice and clean; the staff is friendly and helpful. Breakfast is good and reasonable. If I had one wish to make, it would be that the computer in the business center ran a little faster!

On a recent trip, my flight was diverted to Pasco, WA, due to weather. The airline put me up in the Red Lion overnight. The lobby--old, outdated, and dimly lit--worried me. However, the desk clerk was pleasant and efficient. The room was pleasantly clean and modern with all new furniture and quartz countertops in the bathroom. That was a welcome... More

Ok so I thought Priceline "Name your own Price" would save me a few dollars on my favorite Richland Red Lion >>>>> NOt >>>the system sent me 20 min away to Pasco though I clicked Richland... I gladly :( rebooked myself at Richland and said I am canceling Pasco knowing I paid twice but well worth getting the hotel I... More