Arrived in town early , was able to check in early ,Front desk clerk was the nicest I've expierienced in awhile, after staying 4 nights , found out all the cleaks were just as pleasant and helpful, that never happens. Convienent location. quite room , building is abit dated , but clean and well kept, Nice continental breakfast, well stocked,... More

My friends and I stayed 3 nights for Bloomsday. The room was not clean, wrappers behind night stands, stained towels and VERY Dirty carpet! Our toilette ran all night, bath tub was clogged and no maintenence person on staff to fix it? The breakfast bar gal was completely rude when I asked it there was more coffee coming, she seemed... More

Family with two kids (5&6) and a service dog. Booked online through their website, requested handicap room. Stayed in the separate building on the ground floor. The maintenance on the room was poor, the trim on the heater was falling off, there were long extra lengths of cords around the room (tv/lamp cords), I worried about the dog and kids... More

We always stay here. The location is great and the rooms are nice. The only negative thing is the beds as they are not the most comfortable but not the worst I have slept on. The staff is always friendly and helpful. Over all a great place to stay. Kelowna, BC More

This hotel is located a very short distance from Spokane Valley Mall shopping, movies, restaurants etc. The breakfast was awful. They tried to provide a nice breakfast but both my husband and I found it to be inedible. Stay away from the biscuits and gravy! More

Just passing through. Large room and beds. Very clean room and liens. Paid $68/nt, with tax and no frig? I've paid less in the most expensive county in the US (Loudoun in VA) and have had a frig, so that is why I did not give it a better rating. But didn't say pour as was clean, comfy beds and... More

I find myself in Spokane, WA, quite often...sometimes on business, but mostly for pleasure. Having been born and raised in the area, I'm quite familiar with the Lilac City, and all its quirks and intricacies. My latest venture was during the winter of 2012 (specifically, January). At least a foot of snow on the ground, treacherous driving (with more on... More

We submitted the following comment card to the hotel front desk. I think it says everything about this hotel: I was afraid for my safety while staying at your hotel! The appearance of a *bullet* hole in the window of the west bedroom was entirely un-nerving. The windows in both bedrooms are broken. The bathroom with the broken tiles and... More

We arrived having been promised a great rate on a single room plus a fold away bed for one of our teens. When we arrived we were informed that due to fire code they could only put a fold away bed in a suite. We were thus required to "upgrade" for twenty dollars extra a night. The suite was on... More