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Hilton Garden Inn Yakima Hotel Reviews, Yakima

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Hilton Garden Inn Yakima

3.0 of 5
401 East Yakima Ave, Yakima, WA 98901
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Hilton Garden Inn Yakima
25 traveller photos
Ranked #7 of 25 hotels in Yakima
4.0 of 5 stars 110 Reviews
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110 reviews from our community

    Trip type
Traveller rating
    48
    43
    12
    4
    3
Date Rating
Spokane, United States
1 review
“At Capacity - Still Great Service”
5 of 5 stars Reviewed 8 May 2013

Spent the night during a very busy Yakima weekend - hotel fully booked. Everything ran smoothly and service was excellent. Breakfast buffet was great and pool had toys ready for the kiddos. If needed, will stay here again.

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Review collected in partnership with Hilton Garden Inn

Blaine, Washington
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
100 helpful votes 100 helpful votes
“Centrally Located in an Interesting Building”
4 of 5 stars Reviewed 2 May 2013

This property is located in a former downtown department store, and there were a few more interesting turns from the elevator to our room than we'd find in a typical HGI. The front desk employee was friendly and efficient. There is an outside parking lot, but we took advantage of the free underground parking, accessible with the room key. The... More

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lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
6 May 2013

Thank you for taking the time to share all aspects of your stay while lodging with us at the Hilton Garden Inn Yakima. Your review is very much appreciated and is very helpful to those considering our establishment. I am thrilled that you had such a great experience while visiting. It is always exciting to share the history of our... More

A TripAdvisor Member
“Great Value”
5 of 5 stars Reviewed 2 May 2013

This is a wonderful hotel with friendly staff, clean rooms and a fabulous breakfast. The lobby is cozy and a comfortable place to gather for morning coffee or a glass of wine in the evening. It is extremely kids friendly while maintaining a upscale atmosphere.

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Review collected in partnership with Hilton Garden Inn

Atlanta, United States
1 review
“HGI Yakima”
5 of 5 stars Reviewed 24 April 2013

This was my first visit to Yakima, WA. The Hilton Garden Inn was recommended by both friends and co-workers. They were right. This is a great hotel and they have great staff. The location is great. Right in downtown, and the access to the airport is very convenient. I highly recommend this property!

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Review collected in partnership with Hilton Garden Inn

lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
6 May 2013

Thank you for following your friends and coworkers suggestion and staying with us during your very first trip to beautiful Yakima. We appreciate you taking the time to share your experience and hope that we will get the opportunity to have you as our guest again when your travels bring you back to the area. If you are looking at... More

Yakima, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Garden inn of Yakima WA”
3 of 5 stars Reviewed 24 April 2013

The inside of the hotel is very nice, the outside parking is limited and not in a good part of town. There is an underground parking that is secure but its very tight parking. The front desk staff was rude, the rest of the staff was very pleasant to talk with.

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Review collected in partnership with Hilton Garden Inn

lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
6 May 2013

Thank you for bringing your front desk experience to our attention so that I may offer my apologies. We are highly noted for our great customer service so it disappoints me greatly that you experienced this level of service. I have discussed your experience with our Front Office Manager to ensure that we are focusing on providing exceptional customer service.... More

Yakima, United States
1 review
“Clean and Comfortable”
5 of 5 stars Reviewed 17 April 2013

This was a very nice hotel. Very clean and smelled fresh. The room was comfortable and breakfast was delicious. The location was convenient to other amenities. The parking was easy. The staff was very helpful and polite. I felt like I was staying in a first class hotel.

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Review collected in partnership with Hilton Garden Inn

lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
6 May 2013

It was so nice to share your wonderful review with our staff here at the Hilton Garden Inn Yakima. We all sincerely appreciate your time in sharing such wonderful comments regarding your stay. Cleanliness and customer service are so important to us so it is great to hear that we accomplished our goal. I hope to have the privilege of... More

Kingston, WA, USA
1 review
“Arrogant service”
1 of 5 stars Reviewed 13 April 2013

Clean and comfortable. However the customer service was atrocious. Front desk attendant was arrogant and unwilling to listen to customer concerns. Maybe it had something to do with my disability, as she treated me as an unworthy guest. If service is unimportant and all you w ant is a clean comfortable room then this is the place for you.

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lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
6 May 2013

I appreciate you choosing to stay at the Hilton Garden Inn when traveling to Yakima and I am pleased to hear that the accommodations and cleanliness were up to your expectations. I want to thank you for reaching out to me regarding your experience with the front desk while staying with us in Yakima. I am very disappointed that you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel!”
5 of 5 stars Reviewed 8 April 2013

The room was super clean and very pretty. Of course, my granddaughter loved the pool and hot tub. Plenty of towels. Attendants checked frequently. Very comfy beds. Breakfast was full breakfast. Chef made whatever to order. Loved it!

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lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
9 April 2013

Thank you for taking the time to review your stay at the Hilton Garden Inn while staying in Yakima. It sounds like you had a fabulous time while enjoying the company of your granddaughter by the pool. It is always so nice to hear such wonderful reviews of families getting the time to enjoy each others company. We are very... More

seattle
1 review
“Convenient, Quiet, Professional”
5 of 5 stars Reviewed 5 April 2013

This is a wonderful hotel! The bed was very comfortable. The staff was professional and friendly. The room was spacious and quiet and the area was very convenient to shops and restaurants. Very good value.

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Review collected in partnership with Hilton Garden Inn

lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
6 May 2013

What a wonderful review of the Hilton Garden Inn Yakima. I sincerely appreciate you taking the time to share your experience. I have to agree that our location is perfect for those that would like to take a nice walk down Yakima Avenue and enjoy the many wineries and eateries within walking distance. I am thrilled to hear that you... More

Wenatchee, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great place to stay downtown”
5 of 5 stars Reviewed 28 March 2013

Great place to stay downtown, close to the downtown restaurants and coffee shops. Rooms are standard HGI, which are good for me. Parking outside can be tough, but this location has underground parking -- only downside to that is you have to check in first. Staff is helpful and friendly. Overall, a solid place to stay in Yakima, one that... More

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lisa_vallejo, General Manager at Hilton Garden Inn Yakima, responded to this review
9 April 2013

I am so happy to hear that you had a great stay while visiting in Yakima. There are so many things to do within walking distance of the hotel which is so convenient during these beautiful Spring days. I truly appreciate you sharing your experience with our staff and hotel and hope to have you back again during future travels... More

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Additional Information about Hilton Garden Inn Yakima

Also Known As:
Hilton Garden Inn Yakima Hotel Yakima
Hilton Garden Inn Yakima Hotel
Yakima Hilton Garden Inn
Hilton Yakima
Yakima Hilton
Address: 401 East Yakima Ave, Yakima, WA 98901
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Yakima
Price range (per night): RM319 - 572
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Yakima
401 East Yakima Ave
Yakima, WA 98901
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