My niece is getting married outside of Charleston later this year and my sister, niece and I needed a clean and comfortable hotel to spend the night while visiting the site to make wedding plans. This hotel was clean, quiet and comfortable. The staff was friendly and helpful. The rate seemed appropriate for the quality of the hotel and the...
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I don't know who wrote the wonderful reviews about this hotel.
The mini fridge and the AC unit are noisy. So noisy they kept us awake. We didn't get more than a few hours sleep altogether.
Believe me when I say NOISY. My family and I were so exhausted the next day.
Read the other review complaining about the same...
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This is pretty much a typical Hampton, the pool area and hot tub were clean and well kept. Typical Hampton breakfast fare Asian breakfast lady was VERY nice and prompt on getting food out. Smoking room was clean and obviously filters are changed regularly. Plenty of food in immediate area. I may be crazy but I swear they were not...
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Thanks for the review! We love to hear our comments from our guests. We’re happy that you enjoyed the clean pool and hot tub areas, and that breakfast was to your liking. We are sorry that you had trouble sleeping, although we do have the Hampton Standard Clean and Fresh bedding. We appreciate the comment and if you will contact...
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Loved the room and the staff. It was a packed weekend but I never heard any noise in the halls or other rooms. My hubby loved the free soda fountain in the lobby. Great hotel:-)
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We’re so happy you had a great time and think we have a great hotel! We think so too, and the fact that you loved the room and the staff makes us proud. It was a busy weekend and we’re glad you didn’t have any noise troubles from the halls or neighboring rooms. Tell your hubby that we like when...
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Hotel was very clean, staff were very helpful, love the free fountain drinks available, and peanut butter, jelly & bread to make a snack each night.
Have stayed in Hampton Inns across the US over the last six months & this rates as one of the best.
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Thank you so much for your review! We appreciate that you would rate us as one of the best Hamptons you have visited. That makes us very proud! We’re glad you enjoyed the free drinks and snacks. We look forward to seeing you again the next time you are in Charleston WV!
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We stayed here on April 14, 2012 and had a pleasant experience. The hotel staff was very friendly and helpful. The hotel was very clean and comfortable. The rooms were spacious and the beds were soft and comfy. They offered free fountain drinks and coffee bar 24/7 and also a free breakfast. I would recommend this hotel. Sofa sleeper lacked...
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Thank you for taking the time to write a review of our hotel! We always appreciate it! We are glad you found your stay pleasant and you were greeted by our helpful and friendly staff. We are also glad you enjoyed our amenities and would recommend us to others. Your recommendation means a lot. We certainly hope to see you...
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I stay at hampton inns about 25-30 times a year across the country and was a bit disappointed by this one. The lobby was nice, the staff friendly and the breakfast choices and staff were great. The disappointment was in my room, very worn and tired. The walls were significantly marked up, the chair in the room was extremely dirty...
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We're happy you enjoyed our location, breakfast and great staff! We are also sorry that your room was a disappointment. We've taken steps with our Maintenance staff to make sure it is taken care of and that the room is restored to the proper condition is should be. We greatly value your comments about this and hope you give us...
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We went with our family and a large group of friends/hockey team for a tournament. Received a decent price. Check in/check out was a breeze and even made a change to the reservation without any issues. Very good complimentary breakfast with a few options. Loved that the room had a mini fridge and free wi-fi. The only draw back I...
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We're so happy that you had such a good time with us and that the reservation change was made for you easily. We think it is a great extra to have the mini-fridge in each room as well. We've found that when the nearby shopping area is crowded, it is easier for our guests to enter and leave by turning...
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Beautiful hotel. Check-in was a breeze. Excellent location with multiple restaurants & shopping within walking distance. No need to even cross a street.
We had a great-sized wheelchair-accessible room, just as requested. Our teen did note that the sofa bed was quite uncomfortable. Our bed was one of the better beds we've stayed in recently, and we travel quite a...
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Thank you for taking your time to write a review! We appreciate it greatly. We are pleased you had a pleasant stay and are sorry for the sofa bed was uncomfortable for your teen, we will see what we can do to remedy that for future guests. We are also happy that our service to you was "Excellent". We look...
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I stayed at this hotel four days a week for four months while attending training for work. This is the BEST hotel in which I have EVER stayed. Not just in West Virginia, but anywhere. The staff is always wonderful! The front desk always asks about a wakeup call when I arrive. They always ask how everything is every time...
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Thank you so much for that kind review! We appreciate our guests and try do our best to offer them all the amenities they expect from us. We’re glad you enjoyed meeting our new Manager, Michael and are glad felt well taken care of by the management and staff. We’re also glad you love our signature bedding and that it...
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