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Holiday Inn Express Charleston South

2.0 of 5
107 Alex Lane, Charleston, WV 25304 (Formerly Comfort Suites Charleston)
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Holiday Inn Express Charleston South
Ranked #14 of 23 hotels in Charleston
3.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    6
    15
    9
    6
    1
Date Rating
London, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 March 2012

We stayed here Friday night for one night on our way back to Ontario. We had originally booked at the Motel 6 but it was closed so we went next door to this one. There was a room available - two queen beds. The room was very nice, clean, and had a microwave/small fridge. Only drawback as the bathroom -... More

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Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 February 2012
2
people found this review helpful

Hotel is recently updated, there were no cleanliness concerns I could immediately object to. (Some minor stuff- microwave smelled like popcorn, some smears on the door, no hair or stains on the bedding though.) Most strikingly, the rooms back right up to a major highway. Rooms on the third floor are right at the same height as the road, and... More

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IHGCare, IHGCare at Holiday Inn Express Charleston South, responded to this review
16 March 2012

Dear wsb101, Thank you for taking the time to write your review about our hotel. I apologize for any inconvenience experienced during your stay. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback we receive to improve the products and services we offer. Sincerely, Myrna M Case... More

Marietta, Ohio
Top Contributor
157 reviews 157 reviews
Reviews in 127 cities Reviews in 127 cities
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

I have stayed here many times in the past when It was the comfort suites the price ranged from $90-100...then it changed to aspen suites and the price was around $85.00 but now since they carry the holiday inn name they wanted $119.00 but could cut me a deal at $109.00 plus tax...no thanks I guess being a repeat customer... More

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See 3 more reviews by teamster175 for Charleston

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Glenview, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 July 2011

Last minute decision to stay in Charleston and got the last suite available. We're travelling with 6 so needed the extra room. Was told by desk that the hotel would become a Holiday Inn in a couple weeks and that Aspen Suites was a temporary name. Not the cleanest room, but was adequate. Pool was nice and the hot tub... More

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Belpre, OH
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 April 2011

Stayed here for 3 nights while daughter attended WV Dance Festival. Had made reservation thru Choice Hotels website several months ago then a week before staying had to add a night. Couldn't locate hotel on Choice Hotels website, so I ended up calling the hotel directly and added the night. Then got an email from Choice Hotels saying this hotel... More

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Senior Contributor
35 reviews 35 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 April 2011

We stayed in this hotel as a stop on the way back from vacation. We thought the price was not too high bit not so cheap that we were worried. Before checking in we found out that there was a hot breakfast and a pool. There were reasonable resturanta nearby and we thought this was a good sign. We thought... More

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Nashville, TN
Top Contributor
206 reviews 206 reviews
Reviews in 108 cities Reviews in 108 cities
195 helpful votes 195 helpful votes
3 of 5 stars Reviewed 6 September 2010

This Comfort Suites is across the river from downtown Charleston but is a convenient drive to downtown. The location is next to the I-64 exit ramp, and road noise is quite loud from the parking lot. Our reservation for 2 queen beds would have put us on the back side of the hotel closer to the ramp, but we were... More

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North Carolina
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 9 August 2010

There were some nice things about this motel. The check in clerk was welcoming and helpful and, despite being expected to do three jobs at a time, she somehow kept her poise and her smile. The other nice thing was a tasty breakfast and a helpful breakfast attendant who seemed to genuinely care about his guests. But on the down... More

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Indiana
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 23 July 2010

I guess I'm just accustomed to getting more for my money. The room was nice, breakfast too. But, I paid $123 for one night's lodging. I'd expect to pay that at a much classier hotel--not a Comfort Inn. If I'm ever in Charleston again, I'll stay elsewhere. More

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Morgantown, West Virginia
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 June 2010
1
person found this review helpful

I stay in the South Charleston area 3 to 10 nights almost every month. Although this is my favorite hotel in the area, I really can't afford to pay $130 a night given the amount of time I stay in a hotel. But if you're going to stay just one night, this is a very nice place - clean, up-scale,... More

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See 3 more reviews by harrywv for Charleston

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Additional Information about Holiday Inn Express Charleston South

  • Comfort Suites Charleston
  • Charleston Comfort Suites
Address: 107 Alex Lane, Charleston, WV 25304 (Formerly Comfort Suites Charleston)
Price range (per night):* RM430 - 546

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Holiday Inn Express Charleston South
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