I have stayed at this hotel several times for business purposes. The rooms are comfortable and clean. The bathrooms are small but well appointed. The staff is courteous and breakfast is provided. I would recommend it to colleagues. Several of the rooms on the ground floor open to a lovely courtyard. This is a nice touch.
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Thank you for your kind review! We are happy to hear you enjoy our beautiful courtyard. It does add a nice, unexpected touch to an overnight stay. Nice to have beautiful outdoor surroundings to relax in when traveling! It is a pleasure to hear that our staff takes great care of you and that you are able to enjoy the...
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Great breakfast. Had a coupon for a good rate. Large room with small kitchenette. Very comfortable bed and nice bedding.
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Nice up to date hotel with newer remodel. Beautiful lobby, breakfast area, and rooms. Great staff...thanks to Ashley, Chantel, Marie, Julia, Angela, and Brittany...you do an awesome job...all deserve a raise!!! Thanks again! One more time though get a good coffee!
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Thank you for taking the time to let us know how we did during your stay with us. Guest feedback is very important to us! It was especially nice to hear that our staff provided you with "Great Customer Service". We do have a very nice team at the hotel and it was nice to see their names specifically mentioned...
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Great staff. Rooms seemed generally clean, but dust was an issue - the bed spread in particular. The breakfast was lacking. The exercise room is a waste of space - might as well not have one. Sound proofing is poor - don't say anything you don't want the people in the next room to hear. Don't expect I'll be staying...
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My family gets together in Parkersburg, WV 2-3 times a year and we all make sure to stay at the Comfort Suites. The rooms are spacious and clean, the bedding is comfortable and the staff is very welcoming. I have worked for Hilton for years so I almost always stay at Hiltons but the Comfort Suites in Mineral Wells is...
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Thank you very much for your kind review of our Comfort Suites. It is especially gratifying for a fellow hotelier to compliment our hotel! As you mentioned, as a suite hotel, our rooms are spacious and our staff there provides very hospitable service! So nice to have holiday visitors during the winter months - with our restaurant on site and...
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Due to the good reviews here, we were looking forward to our visit. Unfortunately, I wasn't five-star thrilled.
The biggest issue? No inner hallways, which meant if we wanted to take our toddler to the pool, we'd have to get him dressed for winter weather because most of the walk was outside, then repeat the process--wet--after a pool visit. Seriously?...
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I travel with my job over 4 states and stay in a lot of hotels. For 2011 this is the best one I have stayed in. Not the newest or the most modern, but the cleanest and friendliest staff I have had all year. If you are going any where near this hotel you will enjoy your stay.
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We appreciate all guest feedback but it is extra special to hear positive comments from a frequent traveler staying in a lot of hotels. It is an honor to be selected as your #1 hotel for 2011!
We are extremely proud of our beautiful hotel and terrific staff - we believe our staff epitomizes our "We Love Guests!" philosophy. The...
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Attractive hotel with spacious rooms for a great price. The restaurant offers a complimentary beverage, like wine, in the lounge. The breakfasts are outstanding. We go out of our way to stay here.
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Reviewed 5 May 2011
What is a hotel like this doing in Mineral Wells. West Virginia? This was a far better experience than at properties charging three times as much. I will go out of my way to stay here again.
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Your kind comments are very much appreciated! We have to agree - we believe we are the gem of Mineral Wells. Many guests have expressed surprise at finding such a beautiful hotel with so much to offer (can you tell we are love our hotel?) at this great location. Our heated indoor/outdool pool is one of a kind in the...
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The rooms are always clean and comfortable the staff is friendly and helpful. I have stayed here Tuesdays and Thursdays for over a year and have never been disappointed.
The people of West Virginia are a great lot warm and friendly. Don't be surprised to be adopted right off like I was. Love you guys
Ralph L.
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Thank you for your very kind comments! It is very gratifying to hear that we have met our goal of "we love guests" service and have made you feel like family. We appreciate your taking the time to share your thoughts and look forward to many years of Tuesday's and Thursday's!
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38 Reviews
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