Just spent two nights in the hotel. Last time I stayed here, years ago, it was a Super 8. It is the same basic accommodation. Mattress was soft, room was clean, breakfast was bleak. Didn't pay much so got what I paid for and was fine with the value.
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Now called America's best value inn. Not true! Horrible service, horrible rooms. Beware of the separate "motel" building with heat that doesn't work, and mattresses that are probably 20 years old. Nothing about this hotel is a good value.
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We are sorry that our facilities did not meet your expectations. We checked the heat both during your stay and again after your departure and found it working properly. We have many new furnishing throughout the facility and in the main building with the pool, however as we informed you, we had no flexibity to transfer you near the rest...
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