I've stayed at the Cove in Lake Geneva many times and this will be my last. Each & every time I checked in the staff was rude and very abrupt. This time the elevator was out of order and while I realize there isn't much they could do about that, it seems for a place this big there should be...
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Thank you for taking the time to post your feedback on your most recent visit to The Cove of Lake Geneva. I apologize that you had difficulty finding your way around and that the elevator was out of order. We do have a total of four elevators in the building and they are serviced on a monthly basis. Unfortunately, the...
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Had a great time. We stayed in a Belle Loft Suite. Nice big room with a loft, the kids loved it. Very spacious and very clean. Close to all the shopping downtown. Very friendly staff.
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Thank you for taking the time to post your feedback on your first visit to the Cove of Lake Geneva. I am glad that you enjoyed your stay in one of our spacious, well appointed loft suites. We do find that the kids especially enjoy the lofted suites and I am glad to hear that the staff took care of...
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Had my doubts based on mixed reviews, but had a very pleasant stay at The Cove. Went mid-week and loved the indoor pool, room and proximity to the lake. Would stay here again in a heartbeat!
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Thank you for taking the time to post your feedback from your first visit to the Cove of Lake Geneva. I am glad that you decided to stay at the Cove and form your own opinion. I am glad that you enjoyed our amenities, suite, and location. We do have downtown Lake Geneva's largest indoor pool area and we pride...
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Pros:
The location is wonderful, right across the street from the lake. It's just a short walk to the shops and restaurants in town. We loved Simple for brunch, about a 10-minute walk from the hotel.
The property's numerous amenities: tennis courts, outdoor pool, indoor pool and indoor hot tubs. The adjoining restaurant Sprechter's had delicious homemade root beer.
The...
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Thank you for taking the time to post your first experience at The Cove of Lake Geneva! We take all of our customer feedback very seriously. We are glad to hear that you enjoyed all of the amenities that the Cove has to offer and our great downtown location. We are also glad that you had the opportunity to enjoy...
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I was very pleased with my stay at the Cove. Our suite was spacious and well worth what we paid for. The Cove is within walking distance to the Main St of downtown Lake Geneva. We were able to walk to all of our restaurants we had dinner reservations at. You are also very close to the Lake and if...
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Thank you for taking the time to post your feedback on your most recent visit to the Cove of Lake Geneva. We pride ourselves on our spacious, well appointed suites as well as our amazing walk to everything Lake Geneva has to offer location. It is nice to hear that you were able to enjoy out suites and location as...
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We had a great time in Lake Geneva and wanted something within walking distance of the main drag. The Cove fit the bill. We were able to walk to the lake, shopping, restaurants and bars. We parked the car until it was time to leave.
We appreciated the 6 of us could all be in one place and not have...
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Thank you for taking the time to post feedback on your most recent visit to the Cove of Lake Geneva. It is nice to hear that you were able to enjoy our spacious suites and our amazing walk to everything Lake Geneva has to offer location. I apologize that your sofa bed was uncomfortable and I will make sure that...
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We stayed in a loft suite at the cove, which we were surprised to find did not have doors on any of the rooms (no privacy despite having two bedrooms). The hotel was in good shape, but the cleanliness is not quite what I would have hoped for (dead bug on the wall in one place, weird large stain behind...
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Thank you for taking the time to post your feedback on your visit to the Cove of Lake Geneva. We do have seven different suite types to accomodate all travelers and I would suggest our Dover Loft suite on your next visit as it does have a private bedroom. Our Admiral and Flagship suites also have private bedrooms for our...
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we have been to the Lake Geneva area many times and have stayed in many diifferent hotels. I have to say the Cove was one of our favorites. We also used a groupon we had purchased and had no problems what so ever. The room was nice and clean and we enjoyed having the full kitchen. Also the indoor pool...
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Thank you for taking the time to post your feedback on your most recent visit to the Cove of Lake Geneva. I am glad to hear that you were able to use your Groupon with no problems and that you were able to enjoy all of the amazing amenities that we have to offer. It is always nice to hear...
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We travel often and stay, and have stayed in many different places, and dealt with many different people employed at these places.
From the first phone calI, answered by "Ms. X", we discovered that "The Cove" is a place that we will stay at whenever we are in the area! If possible deal with "Ms. X" who is awesome, competent,...
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Thank you for taking the time to post feedback from your most recent visit to the Cove of Lake Geneva! I am happy to hear that Ximenna or "Ms. X" more easily remembered left such a great impression on you. It is so nice to hear that she was able to take care of all of your needs and that...
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I bought a night's stay on from this hotel's "goupon" type deal. The ad said that holiday weekends required a two night stay, one of which was at full price. No problem, I wasn't planning on going on a holiday weekend anyway, just looking for a quick getaway with the kids so they can go swimming during the cold winter....
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Thank you for taking the time to post your feedback regarding the service that you received in trying to make a reservation. I apologize that you were unable to find a weekend in which to use your Groupon. We do require a two night stay most weekends in which the front desk representatives are not allowed to waive. I am...
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