Upon arriving I was greeted, as always, with a smiling and helpful front desk person...and an upgrade to an Executive Priority Club room on the top floor, extra bonus points and a beautiful view when entering my room. Thank you HI Neenah! Even though I arrived about 1-1 1/2 hrs. before check-in (traveling by car...) I was immediately given a...
More
The service is terrible. The air conditioning does not work. The windows are screwed and glued shut. Was given a free drink coupon for my drink of choice and then told it was only good for soda or beer. Lighting in room is terrible.
More
Dear Paddy0604,
Please accept my sincere apology for your recent experience at the Holiday Inn Neenah Riverwalk. Be assured that we are taking actions based on your feedback regarding the drink coupon limitations & air conditioning instructions to prevent a similar unpleasant experience for you and future guests. We are committed to making our guest visits exceptional--anything less is intolerable....
More
We stayed at the Neenah Riverwalk for our first Valentine's Day together. It was perfect! There were not too many people there so it was a quite night, the staff was very friendly Nichol answered all of our questions at check-in and when we checked-out. The bartender Beth was very hospitable; she was such a pleasure and we enjoyed her...
More
Thank you Miranda P!
We’re so pleased you chose our hotel for your romantic getaway; and, I have shared your comments with Nichol, Beth, and Barb. You are more than just another number to us—we truly strive to create a personalized experience for all our guests. Also, we will continue to keep the pool open 24 hours a day—one of...
More
I really like the Holiday Inn Riverwalk Neenah WI because of it’s old world atmosphere and very attentive staff. I have stayed for several, extended stays and I get to enjoy the Saturday morning vendors that set up along the harbor area, across from the hotel.
If you enjoy architecture, going for a walk along Wisconsin Ave you will get...
More
Dear Peter M,
You’ve wonderfully described the atmosphere of our hotel and community. Thank you so much for the thoughtfulness of your comments and tips. We look forward to your next stay with us!
Best Regards,
Vince
More
Stayed one night in October, while attending our grandson's swim meet. We had a very enjoyable stay. The facility is clean and the staff very friendly and helpful.
More
Hello Rosie K,
Wow! Thank you for thinking about us so many months after your visit. I am sure your grandson was proud to have you attend his swim meet; and, we are honored that we could be a positive part of that special memory.
Warmest Regards,
Vince
More
My wife and I stayed at teh Holiday Inn Riverwalk thsi past weekend. The hotel is an older building, but is kept in very good shape. The front desk clerk was friendly and professional. We stayed for the Sunday Brunch and found it to be exceptional, particularly for the price. Again, the staff from the servers to the young man...
More
Dear Appelrw1,
Thank you to you and your wife for choosing the Holiday Inn Neenah. We care a lot about our hotel; and, we care even more about treating every guest with genuine respect and hospitality. Sunday Brunch is very popular with our guests and the community—for the price you are unlikely to find anything else like it in the...
More
We recently held our company's year end banquet at the Holiday Inn Neenah - it went great! The sales and catering manager did a great job helping us in the week's leading up to the event to ensure we covered all of the details. The evening of the event, I was greeted by staff upon arrival to setup. The room...
More
Dear Jessica,
We live to make great events guests love—from pre-planning , to hosting, to post party follow-up—every detail is exceedingly important. Thank you for sharing so many positive details and for choosing the Holiday Inn Neenah Riverwalk. We value your loyalty and look forward to being a part of your next special event.
Best Regards,
Vince
More
Stayed one night here after a Green Bay Packer game. Not too far from Green Bay (about a half hour). The hotel was clean & comfortable.
More
Dear anchorman2600,
Thank you for rating our hotel so highly—we agree that our location is within easy driving distance of Green Bay. Additionally, guests have enjoyed our location in proximity to Appleton (9 miles away—home to the Performing Arts Center, Fox River Mall, and the Outagamie Regional Airport), Oshkosh (about 12 miles away—home to the University of Oshkosh, EAA the...
More
Looks "okay" on outside. Was much better inside. Lobby spacious, lovely front desk staff. Pool area and spa nicest we've seen in awhile at a hotel. Restaurant/bar worth going to. Food was surprisingly good. Location was better than we expected and not far at all off highway once we figured it out. Were easily able to tour about in Appleton,...
More
Dear AKT1977,
Thank you for sharing several highlights of the Holiday Inn Neenah Riverwalk. Our quiet, centralized location, genuine service, well constructed 24-hour pool /fitness center, and quality in-house restaurant, bar, & room service are amenities difficult to find anywhere else in the Fox Cities. I agree that our box-shaped brick exterior is not the most interesting or accurate “cover”...
More
This hotel feels like it hasn't been upgraded since the early 1980's at best. It is OLD looking through and through (and not in a quaint way). The only thing modern in my room was the flat screen LG TV (which does not feature in-room entertainment, checkout, or ANYTHING). The mattress on the bed is FIRM (as in sleeping on...
More
Dear Tom F,
We appreciate your candid feedback and thank you for helping us continue to make a great hotel, guests love. Since you did not receive value in proportion to the money you paid, please feel confident and comfortable contacting me via business phone (920.725.8441) or business email (vdaugharty@hineenah.com). Like you, we believe in treating people fairly.
Best Regards,...
More
If you own or manage Holiday Inn Neenah, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
57 Reviews
22 Reviews
62 Reviews
