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All 21 Gillette hotels

BEST WESTERN Tower West Lodge

3.0 of 5
109 North US Highway 14 - 16, Gillette, WY 82716
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33%
Ranked #17 of 21 hotels in Gillette
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45 reviews from our community

    Trip type
Traveller rating
    7
    8
    9
    7
    14
Date Rating
Colorado
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

I've stayed here about once a year for the past decade on business. This year I really noticed how run down it is getting. The carpet was being shampooed while I was there, but really, it just needs to be replaced. The rooms are a bit 'dingier,' and overall, the place just needs a facelift! Don't understand why they can't... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 June 2013 via mobile

We stopped at the Best Western on our way to Illinois from Montana. We stayed here because it was conveniently right off the interstate and we just needed a place to rest after driving our U-haul all day. In order to get to our non smoking rooms, we have to parade through the never ending hallway of smoking rooms! Beds... More

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4 of 5 stars
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Las Vegas, Nevada
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 May 2013

Enjoyed my night here with our tour group. The hotel was clean, easy and nice. I would definitely stay again, if I was in the area again. Just what we needed after a long day of driving. Fridge in room was very helpful.

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Peoria
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 April 2013

The room was clean and the staff was very nice. The best smoked salmon I've had in years served to me at the lounge. The over-medium eggs were more like well done and I've had far better hash browns . The coffee in the room was awful, so you might want to avoid it.

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Denver, Colorado
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 9 April 2013

My room had visible stains on the carpet, a poor patch job, disheveled and tired looking bed lines, drapes, towels, and furniture. The bathroom had stray hairs on the floor. The carpet had not been vacuumed. The stairwell smelled of old urine and vomit. The morning after my stay, I had to wait in the lobby for several hours due... More

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MT
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 March 2013

We have family in town and stay here at least twice a year. I'm surprised by the amount of poor reviews because we love it here. Our rooms are always very clean and nice. The front office staff is always super friendly and check in is seamless. Parking is sufficient and we always get a free drink ticket for the... More

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Spearfish, SD
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 February 2013

Stayed here during a conference. It was OK at best. Had to get new keys 3 times as they just wouldn't work. The room never felt clean. I swear one night about 3 a.m. it sounded like one of my neighbors was playing darts on our adjoining wall. Heater was noisy also. Staff was good, but overwhelmed trying to satisfy... More

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Missoula, Montana
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 24 January 2013

Stopped here because it accepts dogs. Fortunately the first thing we did in the room was check the floor where we found pieces of candy & popcorn under the bedspreads. That led to looking around some more, when we found old newspapers & dirt on top of the TV cabinet. Instead of outlets there was a network of extension cords.... More

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1 review
2 of 5 stars Reviewed 23 January 2013 via mobile

Despite the location and the price, this hotel was not worth our time. The service was horrible and the front desk staff was very unorganized. We were first given a room that was already occupied (scary!), and our second room had not bern cleaned at 10 pm. After calling the front desk no one came to clean it, so we... More

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Delray Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 8 October 2012

My wife and I stayed at this hotel for a one-night stay 2 weeks ago, and had an awful time. The "non-smoking" room reeked of smoke and deodorant, and, when I complained to the desk, was told that there were no other rooms available until the next night. There was no elevator, and all the non-smoking rooms were on the... More

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Additional Information about BEST WESTERN Tower West Lodge

Also Known As:
Best Western Tower West Hotel
Best Western Tower West Hotel Gillette
Best Western Gillette
Gillette Best Western
Address: 109 North US Highway 14 - 16, Gillette, WY 82716
Phone Number:
Region: United States > Wyoming > Gillette
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 21 hotels in Gillette
Price range (per night): RM260 - 770
Hotel Class:3 star (3*)
Reservation Options:
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