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BEST WESTERN CottonTree Inn

2221 W. Spruce, Rawlins, WY 82301-5149
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BEST WESTERN CottonTree Inn
Ranked #5 of 16 hotels in Rawlins
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52 reviews from our community

    Trip type
Traveller rating
    10
    18
    14
    7
    3
Date Rating
Arvada, Colorado
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 12 May 2013

I have always had good experiences here, and now with the remodel it is getting better. I had the pleasure of staying in one the new rooms, very comfortable, clean and quiet. The staff at check in and check out were very nice and helpful, especially April. Thanks for a nice stay.

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Rawlinsgm, Manager at BEST WESTERN CottonTree Inn, responded to this review
15 May 2013

Dear Scott H, Thank you for taking the time to leave us feedback regarding your recent stay at our property. Not only do we value your continued business, but also your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 29 April 2013

Windows open onto a closed passage. The non-smoking room smelled of stale smoke and there was no way of getting fresh air into the room. The bed was comfortable and staff very nice. I dislike the wasteful disposeable dinnerware one get s to eat ones breakfast off.

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Rawlinsgm, Manager at BEST WESTERN CottonTree Inn, responded to this review
2 May 2013

Dear Sandy T, Thank you for sharing your feedback with us. We as a management team have found it very useful and we are using it to help shape the experiences for future guests. We are currently in the process of remodeling our 122 guest rooms and following our completion in July we will become a 100% non-smoking property. Following... More

Denver, Colorado
Top Contributor
68 reviews 68 reviews
66 hotel reviews
Reviews in 65 cities Reviews in 65 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 28 March 2013

This place is older but has been renovated to provide interior corridors. Lots of locked doors to parking area so possible to park near your room easily. Staff friendly and helpful. Has the wonderful free breakfast that most Best Westerns have added and it was bountiful and very good (except the pancakes--those really need to be made to order to... More

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Rawlinsgm, Manager at BEST WESTERN CottonTree Inn, responded to this review
1 May 2013

Dear Pesca7, Thank you for taking the time to share your experience about your recent stay at the Best Western CottonTree Inn in Rawlins. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us continue to build and grow on... More

College Station, Texas
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 March 2013

The first thing that happened was that I got stuck trying to get into my room, and the lady at the front desk retorted to me when I called for help, "What do you want me to do about it? I'm at the front desk alone." They did not have my reservation for my dogs even though I notified them,... More

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Rawlinsgm, Manager at BEST WESTERN CottonTree Inn, responded to this review
11 March 2013

Dear TallPoppy81, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, we would like to apologize for not exceeding your expectations. We would like to begin by apologizing for the trouble that you had when you initially tried to enter your room. Unfortunately it appears that the... More

A TripAdvisor Member
3 of 5 stars Reviewed 5 December 2012

The hotel staff was very friendly and helpful. The resturant was good alng with the food. Te room looked as if some one had a knifed the wall and covered it up with little wall paper patchs. The sleep was limited to the room being on the outside facing the freeway and tracks.

Was this review helpful? Yes 2

Review collected in partnership with Best Western

Cape Cod
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 26 September 2012

We stayed here for one night while traveling from SD to Utah. I thought the room was a bit pricey for the location. The hotel was full of some type of utility workers while we were there. Our room was on the second floor with exterior entrance, and our door had obviously been kicked in because the slide security lock... More

Was this review helpful? Yes 1
Cedar Rapids, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 September 2012

We actually had booked a room at a hotel down the street, but upon arrival we found that many of their exterior lights were out. This prompted us to look for other accommodations. The Best Western was well lit, and the lobby inviting. Our room was located around back on the ground level, with an outside entrance, which was ok... More

Was this review helpful? Yes 1
Madison GA
Top Contributor
74 reviews 74 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 21 September 2012

After checking two higher rated & less expensive hotels, we were told we were getting the last available room at this property. The only positive things about this stay were wrapped disposable cups and the shower head. There is no elevator and we weren't told that at check-in. I encountered an unleashed dog in the hallway. The hotel is filled... More

Was this review helpful? Yes 1
St. Louis, MO
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 11 September 2012

Clean, nicely furnished room. Nice lounge. But little things added up to a lot of frustration. Only coffee in our room was decaf & regular couldn't be supplied bec. "of the holiday" (our stay was the day after Labor Day). No coffee in lobby on Wed. a.m. Food in restaurant awful, service awful. As to the complimentary bkfst., we left... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 29 August 2012 via mobile

We stayed here as part of our trip around Wyoming. The staff are very friendly and it has a good bar. The evening meal was a real let down, but to be fair I think we might have just caught a bad night, because the breakfast was great.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN CottonTree Inn

Also Known As:
Best Western Rawlins
Rawlins Best Western
Address: 2221 W. Spruce, Rawlins, WY 82301-5149
Phone Number:
Region: United States > Wyoming > Rawlins
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 hotels in Rawlins
Price range (per night): RM299 - 435
Reservation Options:
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BEST WESTERN CottonTree Inn
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