Perfectly located, really close to the Volcano National Park and the village restaurants. It has beautiful gardens, and the garden room was big and cosy at the same time. Bathroom was nice, with 2 showers that were great combined (water was a bit weak...) Comfortable bed. Private car space and private balcony. There's a jacuzzi in a gazebo, but we... More

My fiance' and I stayed in the tree house a few nights ago. It was a really neat room. VERY clean compared to the many places I've stayed. I noticed the last review on tree house and have NO IDEA why they would say the decor was dated; they have an electric fireplace mounted to the wall of the bathroom.... More

We stayed in the Tree house, but it was not very private. We were on our honeymoon so we were looking for a lot more privacy than the tree house had to offer. It was very dated decor but VERY clean. The bedroom was located upstairs which you could only access via the very narrow spiral stairs. The restoom was... More

We rented two rooms, the Africa Room for our son, and the Continental Suite. The rooms were odd, with small windows and each had a peculiar layout. The receptionist was unfriendly. The heat did not not work in the rooms. There was a charge for making coffee/tea in the rooms. Although tea was served on arrival in a common area,... More

I was quite weary on booking, as I have never been to Hawaii before and was unsure about the quality of the accommodation we would find in Hilo. We were pleasantly surprised when we arrived. The room was great and very private. The games room and tea in the common area is great, with a beautiful view of the gardens.... More

Spent an enjoyable night here; quite romantic with the jetted bath tub & glass 2 person stand in shower. Very private location, surrounded by beautiful Hapu'u ferns. The morning was terrific....as we took a short walk through a lush trail to enjoy variety of sweet bread, cereal, and hot fresh coffee at the breakfast room. We spent an hour or... More

We came to volcano for two nights and stayed in the Hapu'u bungalow. The check in woman was not at all friendly or helpful. We went to the bungalow and were greeted by many posted signs all over stating what we were not allowed to do. The bungalow was clean yet dark and contrary to what others said, we thought... More

It was raining when we arrived late in Volcano and as promised, our arrival package with check-in instructions were provided near the registration office at the main building. Arriving at our room (separate building from the main reception building with a short driving distance) was easy with a map provided by the office in our arrival package. The Ohia room... More

I was amazed by how good this hotel was for that price (not even 70 per night with taxes)! The Chalet is a beautiful 100-year-old building. Very clean and quiet, in the restrooms you have (literally) tons of towels and toiletries, it has a PC with free internet. It’s located some 3 minutes drive from Volcanoes NP and 1 minute... More