We only stayed here one night (btw, don't stay on any island for less than 2 full days), but we enjoyed most of our short stay at this quaint little place.
The grounds look nice as you drive up, and the lobby is very pleasant. I know the bell service is paid to be kind and helpful, but our bellman...
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Aloha and thank you for your response and choosing The Aston Aloha Beach Hotel.
We are very delighted to see that you enjoyed our beautiful grounds, Hawaiian style lobby and warm Aloha spirited Bell staff.
We are working with our hotel ownership in 2013 budgets and we are hopeful that our maintenance and housekeeping department will be able to address...
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Went with the folks for a weekend getaway to Kauai. Kamaaina rate worked out a one-bedroom cottage with hideaway bed and free parking for $143/day. I enjoy the hotel's location- cove-like tidal breaks protecting the beach for small kid friendly swimming, 10 minutes away from the airport, and just before traffic congestion in downtown Kapaa. The cottage had a lot...
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We truly appreciate you taking the time to comment on your stay at our resort.
We were glad to see that you enjoyed the spacious cottage overlooking the beautiful Lydgate Park and protected beach area. We did have our Maintenance Tech replace and repaired the door and telephone line so this would not be a problem for the next arriving...
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Upon arrival the hotel seemed quite nice but as time went on problems kept adding up. The only place to access internet was in the lobby. There were a few computers that required payment to use or you connect on your own laptop with wifi for free. The property was nice but it backed on to a public park where...
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Please allow me this opportunity to apologize for any inconvenience you may have experienced during your stay at The Aston Aloha Beach Hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement
We are pleased to report our linen and bathroom amenities for our rooms have been received through the...
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I was staying for two nights after a camping trip. Rate was fair for ocean view, less than $100, but the rooms are dated, and I had three complaints: No exhaust fan in the bathroom; very thin and worn out towels; and hard pillows. Not exactly sure why they couldn't have Wi-fi in the rooms. Clientele are mostly friendly, not...
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Thank you for taking the time to comment on your experience at the Aston Aloha Beach Hotel. We truly apologize for the inconvenience this may have caused you during your stay at our resort.
Our Executive Housekeeper will be conducting a quality check of beddings, linens and pillows. We do not currently have exhaust fans in our bathrooms but this...
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Aston Aloha Beach hotel on the east side at Lydgate State Park. Spacious room but only 1st floor available as they have closed ½ of the rooms for cleaning. Great location if you want to drive around the island (very central). Older hotel but very clean, great customer service, huge territory with pools and beach access. Restaurant on site, free...
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It's a very nice resort. If you are booking through Interval International be sure you take the "Aminities" package or you won't get coffee in your room or daily room service.
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Spectacular scenery abutting Lygate state park,very friendly staff!
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The staff were very friendly. The activity's coordinator was very helpful. The overall aesthetics of the resort could definitely be improved. New chair covers, a little paint and a good cleaning could go a long way in the entry part of the resort. Pool chairs could definitely use an upgrade, barely held you in place and I am not a...
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Thank you for taking the time to comment on your experience at the Aston Aloha Beach Hotel. We are very pleased to hear that you think our hotel staff is “very friendly and helpful. We are very excited to share that we have recently purchased new pool lounge chairs and tables for both pools
We have just completed some retiling...
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Our trip was from Apr 2 2012 to Apr 9 2012.
First, the bad.
The hotel needs a freshen up / spruce up. Perhaps a paint job and new carpet in the common areas and hall ways.
Also there should be no advertising for a fitness center at all. The work out equipment is completely broken and pretty much useless....
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Thank you for choosing the Aston Aloha Beach Hotel and taking the time to comment on your experience. It is to our dismay that we did not meet your expectations during your stay here at the Aston Aloha Beach Hotel. We are glad that you did find the service, location, cleanliness and beautiful beach area to your standard.
We do...
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This is our second trip to the hotel. We stayed in the cottages. They are poorly maintained with mold everywhere and the carpet was so dirty i was afraid to walk barefoot. They only clean your room on the fourth day of your trip otherwise you can schedule more ay $15 a day. $10 a day ammenity charge but we...
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I would like to thank you for taking the time to share your experiences and extend my deepest apologies for the inconvenience this may have caused you. I assure you that we take your comments seriously and have addressed each concern with our Executive Housekeeper.
I have further looked into your reservations and see that you were booked through a...
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