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Westin Maui Resort And Spa

4.0 of 5
2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
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Westin Maui Resort And Spa
Ranked #24 of 29 hotels in Lahaina
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2,423 reviews from our community

Traveller rating
    988
    753
    351
    217
    114
See reviews for
Families
691
 
Couples
981
 
Solo
37
 
Business
82
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2013 NEW

We spent 2 wonderful weeks in Maui, and then stayed in room 403. Originally booked as a mountain view room, which was fine as the mountains are beautiful, we received a complimentary upgrade to a "ocean view" room. How wonderful we thought and how nice of the receptionist. Then we arrived at room 403 and the view was totally under... More

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Brisbane, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW via mobile

This hotel has potential, but it needs good kick in the rear! Our so called Ocean View room actually overlooked a flat roof with the ocean in the distance - not what I had paid for. Lobby was very good as was the breakfast. Room though old with chipped wood. Air co was dripping all over the bathroom floor so... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

Me and my wife stayed in Westin for 7 nights. We had booked for a ocean view room. When we checked in into our room the view was not good. So we requested to change the room and we got good a room with a great view on the 7th floor the very next day. The pool/ocean view was awesome.... More

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Boulder, Colorado, United States
1 review
4 of 5 stars Reviewed 15 May 2013 NEW

We just returned from a week at this property. We booked a "Deluxe Ocean View" room that was suppose to have 2 queens, through Apple vacations. We were checked into a room in the Ocean Tower on the 7th floor. The views were amazing from this room but it was extremely small for 3 people and the beds were doubles... More

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San Diego, California
1 review
3 of 5 stars Reviewed 14 May 2013 NEW

Stayed for 5 nights the last week of April. Upon check-in we found our first room to be dingy and beat up. The walls were marked and scuffed, carpet was frayed and pulling away from the baseboards, the bathroom was tiny and dark with an old ironing board that when opened, was full of stains and folded on top of... More

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WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review
17 May 2013

Mahalo for your review. Your valuable feedback is important to us. Rest assured that we have shared your experience with our team for improvements. We look forward to welcome you back with new enhancements. Malama pono! (take care) More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 May 2013 NEW via mobile

I'm currently into a stay at this hotel. Upon check in, we were given a dirty room with beer bottles and towels all over the place. After complaining, we were given another room which I can only describe as average. Condensation drips from the air conditioner. The hotel itself is well located within convenient walking distance to a number of... More

Was this review helpful? Yes 3
Aurora, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 12 May 2013 NEW

We stayed at the Westin for 2 nights. Upon arriving into our room we noticed a thick layer of dust on the nightstands and armoire. I had called housekeeping for extra washcloths as I was going to dust myself. While waiting for housekeeping to arrive, my husband noticed finger prints, palm prints on the sliding patio door, dirty lanai, gunk... More

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WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review
17 May 2013

Thank you for taking the time to post your feedback. As your experiences are important to us we regret to know of your disappointment. It is certainly not our standard to allow our guests to check in to rooms with discrepancies such as the ones you mentioned. Please know that we have shared this important feedback with our leadership team.... More

Bossier City, Louisiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013 NEW

Overall this is a first class place but there were some things I would have thought would have been better. I reserved the room 4 months before getting there and had the reservation number. The girl that checked me in took 30 minutes to do so and then we had to wait for them to see if the room was... More

Was this review helpful? Yes 1
San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

Loved, loved, loved this property. We have stayed at Starwood hotels in Moorea, Bora Bora, Oahu, etc. and this was one of our favorites. It is family friendly, staff ( with the exception of the Concierge) was friendly and seemed genuine, property was well maintained, and rooms were luxurious. Beautiful lobby entrance complete with waterfalls and koi ponds. We opted... More

Was this review helpful? Yes 1
Austin, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

This place spoiled us. We were their just for 4 nights over the Thanksgiving weekend. The room was nice and big but the grounds, restaurants, bars and pools were top notch. The hot tub is a too small for a place that big but I appreciate it is adult only. They need to enforce that better. The breakfast buffet was... More

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WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review
17 May 2013

Thank you for your review and friendly feedback! We hope to impress you again during your next island getaway. Mahalo! More

 
 
Westin Maui Resort And Spa
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Additional Information about Westin Maui Resort And Spa

Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Resort And Hotel
Westin Maui
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort
Westin Maui Resort And Spa Lahaina, HI
Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotels in Lahaina
#7 Romantic Hotels in Lahaina
#12 Top resorts Hotels in Lahaina
#17 On the Beach Hotels in Lahaina
#21 Family Hotels in Lahaina
Price range (per night): RM801 - 1,615
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 
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Westin Maui Resort And Spa
Show the lowest price for this hotel (from Westin.com, Expedia.com, BookIt.com, and 14 more)
Enter dates 1 night 2 nights
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