It is located on the quiet area, a few minutes from Pale San Vitores Road Tamuning shopping area by car, where many asian tourist are strolling/enjoying. it is average sheraton accomodation. the photo is the breakfast on the club lounge. as you can see, you can enjoy Japanese typical breakfast here for free. One of the good point of Guam... More

I stayed a night before come back home. The staff are very nice and helpful.They upgraded to Laguna suite club upon check-in with club lounge privileges .Wonderful view. The all Hotel is very clean. A lot transportation . More

we stayed for a night before heading to our next destination. the rooms are comfortable and clean. staff are very friendly. restaurant on-site has a really good breakfast buffet that will leave you full until dinner. not as close to tourist attractions as expected. More

My husband and I stayed here for 5 nights and had an awesome experience. The front desk staff was very helpful, free on-site parking for our rental car (a must for an American tourist in Guam), gorgeous infinity pool with a view, and good-sized rooms. We stayed in a king-sized ocean view room that had a shaded, private balcony with... More

My wife and I spent 3 nights at Sheraton Laguna Guam Resort. Originally booked the laguna suite but upgraded to laguna suite club upon check-in. (although the club lounge priviledges were not given, just the room upgrade) Checking in was smooth but clinical with no smile, i also wished that they told us in advance when we booked that those... More

Stayed at Sheraton Guam for 4 nights for a friend's wedding. Overall the hotel was not as good as expected. Inside the room it felt like a 3 star hotel with dirty bathtub and carpet; slightly better outside the room with some 4-star facilities. The best part I would say was the church for the wedding ceremony - really beautifully... More

Overall a pleasant stay. We stayed the second week of March, 2012, in a King Club room. My comments regarding the room are limited to a club room. The Sheraton Executive Club is located on the 10th floor. Club floors appear to be floors 8, 9, and 10. The hotel is configured in the shape of a Y. It is... More

I think this hotel is the most modern hotel in Guam. It means the room was very nice. But there is no beach in front of hotel. I think that's why people give 4 points a lot. More

The building is quite spectacular, rooms are attractive and the location is great, but all things considered, this is nothing more than a 3 star hotel. It is an utter failure so far as guest service is concerned. The hotel has significant staff problems - either not enough staff, or staff that are not the least bit motivated to "get... More