This time around I booked 2 rooms in the premium tower. The purpose was to the avoid the Tasi Club, which has a horrible breakfast, and the views from the executive lounge in the premium tower was excellent the last time we visited. Unfortunately, the premium tower rooms seem to have the worst ocean views of the three Hilton buildings... More

Had a short one day turn around on Guam. Being in the military and traveling a lot, it's so nice to always know that no matter where we go in the world ... Hilton will come through! Great service, excellent location, pool and beach! It was a place we were all able to unwind from our trip! Cleaning service was... More

Imagine walking into your Hotel room early in the morning only to find out someone else is already in the bed! This happened with four different rooms assigned to our group. The stay was pleasant otherwise. Hotel staff in general seemed pleasant and helpfull. Check out was uneventfull but after returning home we found that our credit card was charged... More

The hotel is great, and the staff have been extremely helpful. Had an excellent stay!! The only thing that is not convenient is that around it, it is hard to find a convenient store within walking distance. The seafood restaurant in it, it states the best seafood on the island... I totally agree, it was delicious, except the price is... More

The greatest sin an innkeeper can commit is the failure to protect and safeguard its guests. Twelve of us checked into the Hilton early following an early morning arrival. We received our keys, went to our rooms, and we walked-in on sleeping guests. The Hilton gave us access to rooms were other guests were sleeping! Imagine a stranger being given... More

Stayed at this hotel with my family last April 10-14. Overall, the room size is ample, beds are good, view is great and the pools are wonderful. However, The bathroom on room 742 at the main tower is really bad. I can smell molds whenever i take a shower, the tub has been painted and the paint is starting to... More

The room I was given could have been better. I stay at the Hilton because it has always given good quality service and the rooms are nice and clearn. This stay was not so impressive: water marks on the furniture; black moldy lining around the sink and some weird black smudges in the shower/tub. The room is noise because of... More

I love to stay at the Hilton in Guam.... They always make me feel welcome and the pool area and the beach are wonderful. I have been staying at this hotel twice a year for the past 4 or 5 years. The food use to be so good the last two years I have seen a steady decline in the... More

I spent a weekend (3-day 2-night) in Guam. Though I read mixed reviews about this hotel, I choose staying in Hilton because of my Hilton Honor Gold Membership. Check-in is efficient and nice. I appreciate Bill who would accommodate my very-last-minute request on early check-in. Bill is attentive, nice and polite. He does set a very good example and makes... More