I stayed here for six days and was a bit disappointed by how dated and worn the hotel is as well as by its location. I was surprised by the marks on the walls from wear and tear and other things of this nature that seemed to demonstrate a lack of care for the facilities, and I want to stress... More

We arrived from South-Korea around 2:00am and I was curious about the check-in procedure, because some people wrote like "very complicated, incompetent staff etc.. When we arrived, the Hilton staff gave us a very warm "Welcome to the Hilton Guam Resort", our keys were prepared and we were 5min. later in our room. We stayed at room 762 in the... More

This Hilton is in a beautiful spot on Tumon Bay, Guam. Nice grounds & lots of restaurants although a bit far from all the shopping & action of "hotel row". They do have the "shopping bus" stop right there so you can get picked up and taken to the various shopping centers. Their beach is man made, it's up on... More

Many people had said to us that this hotel was a little out of the way and did not recommend the place. However we decided to stay at the Hilton and we were not disappointed. It is so easy to get around the area with the regular bus services that we did not have any problems. We upgraded the room... More

Spent two nights here and for what I paid it was an excellent value. The room was very nice with everything needed, The WIFI in the lobby worked well even out by the pool. The restaurants and drinks at the poolside bar are expensive... but they are so at all the other major hotels in Guam. The pools are very... More

The Hilton has a great show every night at the Bar on the patio. The pool is large and clean. The hotel buffet has a wonderful breakfast and dinner. The room showed a little age, but was still very nice. More

Expected a bit more Pros: My wife and our 18 months daughter stayed 7 nights at the Hotel Guam. Upon arriving at the hotel at 6am, we were greeted with a fantastic surprise that the hotel allowed us to check-in early without additional charge. The room: Our room was located at the Premier Tower on the 12th floor. We had... More

I know- climate, culture, etc- lots of differences between Guam and the Continental U.S. But I really don't think I would stay here again. The service was really bad at the front desk- for some reason I had to change rooms half way through my stay which was odd and the second room wasn't ready before the first room had... More

This was my second time staying at this hotel. I was impressed by the amount of staff that remembered me from my previous trip (over a year ago), and how the focus of the staff is on customer service. The buffett is top notch, the rooms are comfortable, and the views are picture perfect. More