The only saving grace of this hotel is its location. Other than that, I don't think they know what customer service means. From the front service guy whose shirt was partially unbuttoned and tucked out, to the other front service personnel (I had an envelope with them for 3 days - all she could say was "Sorry!"), to the pool... More

The hotel is one of the cheaper establishments facing the beach on Tumon. There are no great restaurants like the other bigger hotels but for the price it was in a good location. Have to be careful when walking to the beach as the steps are pretty steep. There is only one pool, nice but could use more variety which... More

quite a late review.. attended a conference with my brother... stayed in this hotel for 3 nights... location quite central .. near the numerous duty free shops, convenience stores and restaurants.. the hotel is just beside the outrigger hotel , the most centrally located establishment in guam , from which i made a review last 2008... rooms are quite average,... More

This hotel has perhaps on of the best ocean views of the Tumon Bay... absolutly love the "Infinity Pool" that from the front it looks like it extends into the sea! More

I was a bit apprehensive about staying at this hotel based on previous reviews, but my fears would prove to be unfounded. The room was adequate - clean beds, properly-stocked and clean bathroom, refrigerator, safe ($3/day), old CRT television with cable TV, functional air-conditioning, amazing poolside/seaside view. Internet access is NOT wireless, and costs $11 a day. Yes, the carpets... More

The locaton was good and the staff reasonably accomodating, but the hotel room we stayed in was terrible. The beds were as hard as rock and very squeaky. There was a gap between the entry door and the floor. Some wall sockets didn't work. The floor had not been swept after the previous occupants. Outside was noisy due to the... More

This place is great for both couples and families. Great views of the ocean......great infinity pool with food & drinks available......great location -- just on the north end of Tumon beach, and easy to walk around the main strip or along the beach. Great snorkeling & other water sports in the calm clear ocean right in front. The rooms &... More

The hotel staff were very accomodating and friendly. They had good food and a wonderful view of the ocean. Check-in was quick and hassle-free. The rooms were well kept. The view from my room was just incredible. The next time I go to Guam, I will not have second thoughts checking in this hotel again. More

We arrived a the hotel and the doorman was a taxi driver. The hotel staff was rude at the desk and wanted us to sign our bill even though a price was not listed for how much we were signing for! They didn't even have an automatic credit card macine but one of those old time ones where you lay... More