I stayed at the Willows twice over the space of a week, first in one of the front, larger bedrooms for four nights, then a few days later for a single night in a smaller room at the rear before flying out. I certainly enjoyed the larger front room with a nice daybed in the bay window to relax in... More

I recently stayed at The Willows, and it was a really GREAT find! The entrance is obscure, but once you climb the stairs, you feel right at home. The staff was very courteous, the facility was very clean, and the proximity to everything was wonderful; Muni just across the street, Castro 4 blocks away, Hait and Ashbury a 15 min... More

As other reviews have stated, it's hard to tell from the outside what to expect from the inside. There is just a door on street level. But inside it is a nice place. The location is great. I took the BART to a MUNI transfer and got off less than a block away from that 'Door' Based on the price... More

This cosy gay hotel is just right. The rooms are beautiful, as are the common areas, the bed soft, the staff are efficient and friendly, and the breakfast is good - fresh soft fruit, etc. The location is right by Church subway station, so convenient for Castro, and only 15 min by subway down to the Ferry Terminal. Note the... More

We booked the Inn for a one week stay in SF in October. The reception we received was great! Okay, the second floor walk up was a little challenging if you have much luggage, but once you're there it's not really any problem. The breakfasts were awesome with a great selection of fruits and fresh pastries, cereals, juices, yogurts, etc.... More

First impression of the Willows was not great, it's above a vietnamese restaurant on a busy intersection, so a bit smelly & noisy if you're at the front. But once you get over that, the Willows is a cool place. Jame the Innkeeper was really helpful, the place was spotless and breakfast has everything you could want. The place is... More

Had the opportunity to stay on two occasions. Staff was very helpful and very welcoming at check-in. Liked the diversity of the staff. The accommodations were well kept and clean. Loved how the character of the room has been maintained and the common rooms were very cozy. The morning breakfast was excellent and was a good way to meet other... More

very friendly staff, very comfortable bed, convenient location - great experience! More

Great staff and very helpful, Love the rooms, breakfast and location. More