The upside: The room and the bathroom were clean. Convenient location in the city. Free wifi. The downside: Marginal hot water, most of the time it was only warm water. No temperature control in the room. Only one very small elevator which was usually full. Rooms on the streetside are very noisy at night. More

I called the lobby around 8 pm to get a fork and they didn't have one Forgot to clean my room till i got back and called them to do it . Very noisy - Construction all around More

My wife and I stayed here. We are middle income earners from Alberta Canada... good: Location-very short walk down o,farrell to Union. Take this street past the Hilton nicer walk than down Ellis which is a little sketchy. Free Wifi, cable friendliness and helpfulness from staff was awesome OK: cleanliness-not great but not bad sort of like a "Days Inn"... More

I am very surprised to see so many people writing "clean" in the reviews. That was not my room. I had a room on the 3rd floor, with musty, stained carpets, old paint and fixtures. It was not pleasant. No heat in the room - I used the built-in hairdryer to warm up enough so I could fall asleep. But... More

It's in Union Square, you can do pretty much anything by walk, and found it very clean. More

We booked this hotel for a low price through Priceline and I thought it may be a situation of too good to be true. It was not.Check-in was simple with the staff member being pleasant and helpful. We settled into our first room and were pleased with it. Clean, nicely decorated and spacious for a hotel room in a major... More

It is very well located nearby Union Square and near to a Public Parking. It was a really good option but it is expensive if you consider all offered services and the room quality. I had some acoustic problems with the room, almost all days we woke up very early with other rooms noise. More

Overall I would recommend this hotel. The location is very convenient for Union Square and is walking distance from the shopping centres if you want to take advantage of them. From Union Square you can easily take a tram to other areas of the city if you wish. The area is definitely 'up and coming' however it felt reasonably safe... More

I stayed here for one night and it was a very nice room at a rate that is very reasonable for SF. This is a quality place with all nice modern room ameneties and you won't be dissappointed. I was upgraded to a king room, which was very large. Not much street noise, no trouble sleeping. More