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Hotel Carlton, a Joie de Vivre hotel Reviews, San Francisco

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All 235 San Francisco hotels

Hotel Carlton, a Joie de Vivre hotel

3.0 of 5
1075 Sutter Street, San Francisco, CA 94109
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Hotel Carlton, a Joie de Vivre hotel
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Ranked #53 of 235 hotels in San Francisco
4.0 of 5 stars 1506 Reviews
GreenLeadersGold level
Most recent review
“The warmest people behind the desk ever.”
4 of 5 stars Reviewed 17 June 2013
james e Lake Arrowhead, California
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1,506 reviews from our community

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Families
140
 
Couples
621
 
Solo
92
 
Business
145
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lake Arrowhead, California
2 reviews
“The warmest people behind the desk ever.”
4 of 5 stars Reviewed 17 June 2013 NEW

We had a very enjoyable stay at the Carlton. They did their best to make us a comfortable as they could. We will be staying there next time again. From the concierge to the valets and service people. They made us feel like we were back in the fifties, with courtesy and helpful hints to get us on track in... More

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Tampa, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Great stay in a good location. Beautiful hotel with good service.”
5 of 5 stars Reviewed 16 June 2013 NEW

A friend and I recently stayed for two nights at Hotel Carlton and we really loved our experience. We were given a room on the top floor and had an incredible view looking south over the city. Both nights we slept with the curtains open so that we could see the light of the city throughout the night. Incredible. I... More

Was this review helpful? Yes 1
Rochester
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Great location, Nice serivce, Room ... hmm”
3 of 5 stars Reviewed 15 June 2013 NEW

Me and my wife stayed at Carlton hotel for 3 nights, We took the underground to hyde street and then walked to hotel which was a 15 minute walk. If you are walking up hyde street beware because this street is a dump filled with tramps and street drinkers ( we didn't feel very comfortable walking to hotel) However we... More

Was this review helpful? Yes 1
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for a great review! We sincerely apologize for the inconveniences you encountered during your stay. Our building is very old, and noise can be an issue at times. Please be sure to let the front desk know if you ever have a noise issue so we can address it in a timely manner. We hope that you'll give... More

Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Awesome stay at Hotel Carlton”
5 of 5 stars Reviewed 15 June 2013 NEW

I recently spent three nights (May 30-June 2) at the Hotel Carlton, my second time there. The hotel was once again one of the host hotels for participants in AIDS LifeCycle (bike ride from San Francisco to Los Angeles). KUDOS TO JOIE de VIVRE!!! Check-in was fun...really. Emelie and unfortunately I did not get the names of the two gentlemen... More

Was this review helpful? Yes 1
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for an outstanding review! We love to hear how much you enjoyed your stay. Emelie will certainly be recognized for her efforts in assisting you. She is truly an asset to our team, along with every one else who you encountered! They are what makes the Hotel Carlton so special. We hope that you'll continue to join us... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
“A very nice stay!”
4 of 5 stars Reviewed 11 June 2013 NEW

What a welcoming hotel!! As soon as we got in, people were very nice to us. The staff at the front desk is particularly friendly and they respond very quick to any need (a special mention to Giovanni, we loved him!). They made us feel like home really. The rooms were nice and clean. No problem of any kind. The... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your feedback! Our building was built in the 1920's so noise is certainly an issue sometimes. We do apologize for any inconveniences it may have caused you. We look forward to your return, and... More

1 review
2 helpful votes 2 helpful votes
“New favorite hotel on a budget!”
5 of 5 stars Reviewed 11 June 2013 via mobile

All I can say is the staff is amazing and makes you feel like your home. Giovanni was so helpful and the balet service took no time at all. Close to everything and safe to walk everywhere. Village pizza is just a few blocks up and delicious! Lush lounge another great bar with delish drinks and no cover for a... More

Was this review helpful? Yes 3
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for an outstanding review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate the comments and feedback. It sounds like you truly took advantage of what our location has to offer. Please join us again soon, we look forward to seeing you! More

San Francisco, California
Top Contributor
98 reviews 98 reviews
53 hotel reviews
Reviews in 40 cities Reviews in 40 cities
86 helpful votes 86 helpful votes
“Nice hotel-thin walls”
4 of 5 stars Reviewed 10 June 2013

I stayed at this hotel in conjunction with the AIDS Lifecycle ride, so admittedly, everyone staying in the hotel went to bed at 8 pm (we had to be up at 3:30), so I didn't hear much noise. But, if the hotel hadn't been booked with people on an similar schedule, I imagine it would be pretty hard to sleep.... More

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Was this review helpful? Yes 1
See 19 more reviews by Intrepid_Traveler13 for San Francisco
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We apologize for any issues you encountered with noise. Our building is very old, and we know this is somewhat of an inconvenience for most people. We hope that you'll give us another chance, and we look forward to your return to the... More

Scotland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Fantastic Hassle Free Stay”
5 of 5 stars Reviewed 10 June 2013

We arrived on May 28th for a 4 night stay. After a 21 hour journey we wanted a quick check in and that's what we got. The guy at the desk was very friendly and helpful and we were in our room within minutes. Reception was very nice and comfortable. All other staff we encountered were friendly and cheerful. The... More

Was this review helpful? Yes 3
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 June 2013

Thank you for an outstanding review! We are elated to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback. Your attention to detail is greatly appreciated! We hope that you'll continue to choose us whenever you visit San Francisco, and we look forward to your return! More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
“60th Birthday Stay @ Hotel Carlton”
5 of 5 stars Reviewed 9 June 2013

Stepping into the Hotel Carlton was like being transported to an exotic Ali Baba inspired adventure...the decor, the smells t(lobby restaurant) and the hospitality were delightful! The valet at the front door, greeted us, very friendly, the front desk and staff welcomed us and made us feel right at home and special. It was my birthday, we were given a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
10 June 2013

Thank you for the excellent review! We are absolutely thrilled that you enjoyed your 60th birthday at our hotel. Our rooms are designed to be comfortable as well as aesthetically appealing so we are so pleased that you liked the interior decor as well as the comfortable features such as our large bathrooms and complimentary towels. We often recommend stopping... More

Frankfurt, Germany
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Nice City Hotel”
4 of 5 stars Reviewed 8 June 2013

We spent three nights at Hotel Carlton. The room was modern and clean. The staff was helpful and friendly. Unfortunately, the street noise as well as the guests next door were very audible in the room. Nevertheless, the hotel is a great starting point for exploring the city thanks to its good location. Thumbs up for the good value for... More

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See 6 more reviews by Traveler1982222 for San Francisco
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
9 June 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely apologize for any inconveniences you encountered with noise. We certainly are in a busy part of town, and our building is quite old so we apologize for the noise. We hope that you'll join us again soon, and we look forward... More

 
 
Hotel Carlton, a Joie de Vivre hotel
Hotel Carlton, a Joie de Vivre hotel
4.0 of 5 stars 1,506 reviews
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Additional Information about Hotel Carlton, a Joie de Vivre hotel

Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco
Address: 1075 Sutter Street, San Francisco, CA 94109
Phone Number:
Region: United States > California > San Francisco
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#5 Onsen Hotels in San Francisco
#48 Family Hotels in San Francisco
#50 Business Hotels in San Francisco
Price range (per night): RM551 - 1,074
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). All 161 non-smoking guestrooms at Hotel Carlton feature Tibetan mountain-themed art, hand-painted Moroccan tables, ceiling fans, and marble-top desks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepa, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
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Hotel Carlton, a Joie de Vivre hotel
1075 Sutter Street
San Francisco, CA 94109
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