This hotel was booked by our tour company for our first 2 nights in San Francisco. It was so interesting with the lights that emphasized the atrium that soared into the sky. My sense of it was futuristic- a Blade Runner sort of environment. Very simple and streamlined, but with exceptional service and a wonderful breakfast buffet. People were universally...
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I thought the hotel was great, okay, maybe not great, but pretty good. My room was large and clean with a great view of the bay; the furnishings are a little dated, but not bad and I felt comfortable with the cleanliness, something that doesn't always happen. I was there on business at a conference and I thought the elevators...
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Dear Safetydon,
Thank you so much for your feedback. We are delighted you enjoyed your bay view room and took advantage of our convenient location! We strive to provide the best hotel experience for our guests and we apologize for the discomfort you experienced. Your comment is greatly appreciated and I have shared them with my management team to review....
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We were in SF for a work/pleasure trip for 4 nights and after doing lots of research, I found the Hyatt rate to be the most reasonable for the time we were there. As a Diamond Hyatt member, I spend lots of time in Hyatt properties and this is definitely not one I will revisit in the near future. The...
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Thank you for taking the time to share your feedback with us. We pride ourselves in providing great service to our guests and clearly we fall short this time. Please accept our sincere apologies.
A private message has been sent to you to gather more information on your stay. Please kindly reply to us, so that we can improve and...
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Week end with friends in SFO.
Great location, across from the Ferry building. Handy for eating and the market.Bart is at your door step so very easy access from the airport.California cable car line also at your door to get around town.
Hotel is large with huge atrium, fast elevators to clean comfortable rooms.Gym on site is very nice loads...
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Dear kaypeaDeltaBc,
Thank you kindly for your review. We are delighted you enjoyed your time in San Francisco. Our convenient location to public transportation and Ferry Building is definitely unbeatable. At Hyatt, it is our goal to provide quick and efficient to our guests, so I am particular happy to hear our staff was able to assist you with your...
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We were here for a week for a conference. Our suite was clean, comfortable and had a wonderful view (but outdated decor). Links to public transportation are perfect. For those who wish to avoid the internet charge, there's a Starbucks right across the street. Ferry Terminal with its great food market and restaurants across another street. Impressive lobby. Great staff,...
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Dear TravelerTrish73,
Thank you for kindly for your review. I am particular happy to read your comment about our staffs who provided great service to you and I will definitely share your compliment with my team. Thank you again for your 4-star review. Please come back and see us again!
Warm regards,
Tiffany
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Priceline picked this hotel for us and we got a heck of a deal.
Great location and within walking distance from a lot of things and a short trolley ride to Fisherman's Wharf.
The lobby of the hotel is impressive and the service was curteous.
The room was okay for a Hyatt. It was as expected. One could observe that...
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Dear Ezra,
Thank you kindly for your review and for sharing the tip about transportation from Fisherman's Wharf after 9 p.m.! We are pleased you enjoyed your visit in San Francisco. Our hotel lobby is indeed very impressive and it is the largest atrium hotel in the world! We hope to welcome you back in the near future!
All the...
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I recently stayed at the Hyatt Regency in the financial district of San Francisco for business and pleasure..
Pros: Location
Impressive Lobby
Polite employees. Concierge was great!
Cons: Drab outdated rooms
Outdated Bathroom
No spa / pool on site
I did enjoy my stay but it would have been a much more positive experience if the room was more stylish...
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Dear Mary_buys,
Thank you so much for your feedback. We are pleased you enjoyed your stay with us and took advantage of our convenient location! We strive to provide the best hotel experience for our guests and we apologize for the disappointment on the outdated room's decor. I hope this will not deter you from visiting us again. Your comment...
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Perfect! I was only in SF for 2 nights and this was central enough to enjoy all the sights of SF, plus it was just a 30 second walk to the main ferry terminal.
The rooms were spotless and incredibly comfortable. Of course this is a very large hotel but despite that the staff were great and it didn't feel...
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Dear MissLinus2000,
Thank you for taking your time to write us a review! I'm glad you had the opportunity to explore San Francisco during your short stay with us. I must agree our hotel has the ideal location and amazing view of the pier! We look forward to welcome you back in the near future for a longer stay with...
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I stayed at the Hyatt Regency Embarcadero for four nights while I attended a conference.
The location is central to Fisherman's Wharf, Pier 39 and Union Square.
The BART station is right outside the door, as is the Embarcadero cable car stop.
My comfy room was overlooking the ice skating rink.
The hotel itself is huge, and the staff was...
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Dear evakama,
Thank you so much for your kind review. I am pleased to hear you enjoyed your stay with us back in December 2011. I have to agree with you our location is ideal and easy access to many attractions! Our staffs will appreciate your compliments when we share your comment with them. We look forward to welcoming you...
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I usually find the Hyatt Regency hotels to be a bit cold (Think Mel Brooks "High Anxiety" - this is the hotel where it was filmed). However, the friendly staff made this a hotel I will return to. It helped that I could enter the hotel at the stree level and avoid the vertigo inducing lobby. It was convenient to...
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Dear Novaguest,
Thank you kindly for your 5-star review. We are pleased to hear you will return to our hotel because of our friendly staffs. I have to agree with you our location is unbeatable for both business travelers like yourself as well as for other leisure guests who want to explore San Francisco. We sure look forward to welcoming...
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