As a tourist, this was the perfect location for us - near shopping and a variety of eateries, attractions, easy access to public transportation - cable cars, F-line street cars, buses, taxi service at the front door. Safe environs - able to walk around the vicinity without fear. The room was nicely appointed, comfortable beds, modern bathroom, spacious enough. Excellent... More

Overall a great stay. 1st night was on the 6th floor, which had a lot of street noise. 2nd and 3rd night was on the 23 floor. Much better. Higher floors a must.

Hotel was great but the noise outside the window was at times unbearable. Guitar riffs from local bars, police and fire trucks, homeless people yelling in the street at 2AM. Not much the hotel can do about this...

The hotel is located right next to Union Square and the Powell Street station. My room was spacious and comfortable. I selected this hotel because I was attending a conference there. Upon check-in, I asked where I go for the conference and she gave me directions to the convention center. The conference was right in the hotel. The restaurant/bar was... More

yolanda was very nice and very helpful. The room on the 26th floor had two windows with great views. No problems at all with the hotel or staff. All the staff were very nice and helpful. The only negative is that the carpet in the hotel looked a little tired and probably should be replaced. The location is great and... More

I stayed at the hotel during a business conference May 13-16, 2013. Overall, the hotel was slightly above average. You get the sense that the hotel is trying to be more contemporary even though the hallways and guestrooms seem a bit tired looking. Overall service was good and the location is great if you like to be near Union Square... More

I like the atention of cristina and what I love most is the location, the Room is wondefull, the view astonoishing, everything was near and we rent bikes and rinde around the city, the golden gate and even sausalito,