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Hilton San Francisco Union Square

4.0 of 5
333 O'Farrell St, San Francisco, CA 94102
Hotel amenities
Hilton San Francisco Union Square
Ranked #92 of 239 hotels in San Francisco
3.5 of 5 stars 1966 Reviews
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1,966 reviews from our community

What travellers say about this hotel
  • Great location(98)
  • Cable car(94)
  • Very nice(92)
  • Urban tavern(83)
  • Room service(38)
  • Friendly and helpful(28)
  • Homeless people(28)
  • Breakfast buffet(23)
  • Junior suite(21)
  • Rooms are clean(19)
Traveller rating
    498
    821
    437
    147
    63
Only show reviews for Family (311) | Couples (539) | Business (618)
Date Rating
A TripAdvisor Member
3 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

My husband and I booked into the Hilton Union Square for a week, with our 14mth old daughter. We stayed in tower two. The first room we were given upon checking in had two areas where wallpaper was peeling at the edges of the strip and felt small. Considering the length of stay and that we had or toddler with... More

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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 20 May 2012 NEW
1
person found this review helpful

Stayed at the Hilton in May for 5 nights. Was upgraded to corner suite Rm 1-2148. Lobby was busy but was checked in without any problems. Clerk was polite and efficient. Got to the Tower 1 elevators. Exited off at the 21st floor. Hallways and carpet, let alone the furniture needs to go! The wind was coming through the service... More

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3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2012 NEW

I hate old tired hotel rooms and asked for a refurbished room. Got one on the 7th floor of tower 3. One not very big window in the corner didn't provide much light, but the room was quiet, so I guess there wasn't any construction on floors above or below us. The design of the room and bathroom reminded me... More

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2012 NEW
1
person found this review helpful

My husband and I recently stayed at this location for a conference and were shocked when our bill was $100 more than it was meant to be. On arrival back home, we called to get this corrected and we were told we selected that we wanted an upgrade. Sure - we wanted a complimentary upgrade, but we had no idea... More

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Edinburgh
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 May 2012 NEW

Great location - great staff -booked a suite - the furniture would be best placed in a car boot sale! Very old tired rooms, which is disappointing. I will not be rushing to book on my next trip to the west coast of the USA More

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1 review
5 of 5 stars Reviewed 19 May 2012

Great service booked a room at the last Minute on a sat night. Eric at the check in counter was very helpful. Will definitely be staying here again. Thanks for the great experience! More

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park city utah
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

I stayed here for 8 days a couple of weeks ago - a long enough time to get the full experience of a hotel... First the good parts: It's a great location, close to shopping, food, public transportation. The renovated rooms are trendy, comfortable, and nice, although small, and they do include a fridge (which was nice). Employees were friendly,... More

Was this review helpful? Yes
Greenwich, Connecticut
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 18 May 2012
4
people found this review helpful

Okay, so I was writing this review yesterday night, before I got some rest, before I went to the airport. Of course, by the time I wrote it, it was 12:02AM and the Internet shut off on me and I had to pay for yet, another day.. I lost all my data on the computer.. Unbelievable. So, the only thing... More

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See 6 more reviews by sleeplessINct for San Francisco
Calgary
Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 18 May 2012

I stayed at this hotel for four nights to attend a conference. This was my second time in two years, and both experiences were identical. From the moment I checked in until I checked out everything was smooth and pleasant. The lobby is impressive with lots of marble, great lighting, and a nice lounge area. The staff is friendly, polite,... More

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North Carolina
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

I've stayed at this property many times over the years. The staff has varied from "strict" to "friendly" over that time. The property has varied from dated to nice. In my most recent visit, I found both positive. The staff was friendly and wanted to meet my needs. The property has been refurbished, and while some areas are still dated... More

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Additional Information about Hilton San Francisco Union Square

  • Hilton Hotel San Francisco
  • Hilton San Francisco
  • San Francisco Hilton
Address: 333 O'Farrell St, San Francisco, CA 94102
Price range (per night):* RM666 - 1,661

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