I had a corner room with an amazing view of the city. Hotel bar was well stocked. Staff were very welcoming. I had no problems sleeping, however I've been told the street noise can keep you awake if you're a light sleeper. The concierge was extremely knowledgeable, helpful, and hands down the best concierge I've ever seen.
Starlight Room on...
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Saturday night when they hosted the San Francisco (east?) High school prom, held on the 4th floor of the hotel, my 3rd floor room was literally shaking and pulsing in beat with every base note till 11:45 pm. My required 5:15 am wake up was very unwelcome. On the other hand, the location is fabulous, and other nights there were...
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Dear MerryContrary:
Thank you for a review on your recent stay with us.
I apologize for the incovenience you dealt with the prom event and the smell in the bathroom. I have already discussed the smell issue with our housekeeping staff. Yes, our Beefeater doorman is considered somewhat of an icon in SF tourism industry!
It sounds like you enjoyed...
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The room was very large ( bathrooms smidge small). Directly across from Sears diner. And just outside you can jump on a cable car.
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Dear Allana W:
I am glad to know that you enjoyed our service and the location!
Please visit us soon!
Jim Gross, General Manager
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I loved staying here! It was so convenient to everything, and it was very stylishly decorated. It was modern and historical at the same time. The room size was perfect for a solo traveler. Bed was very comfortable! I would definitely recommend this hotel to people who want to be in the heart of the city and have an authentic...
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Dear JillEJill:
I appreciate your feedback!
We completed an extensive renovation in 2011 and our hotel definitely offers an eclectic mixture of history and modernism. I am glad that you appreciated that!
Hope to see you at the Drake soon!
Jim Gross, General Manager
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My fiance stayed at this hotel for a conference he was at, and I came and stayed one evening and worked from the room before we went to stay with family in Tiburon. This place was definitely "quirky" (not really my taste, but I know a lot of people who would like it :). The service was good (apart from...
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Dear Blueslady442:
Thank you for your comment! I am glad to know that you decided to join your finace and stay at the Drake! We are one of the historical buildings in San Francisco and was built in 1928! With our extensive renovation done in 2011, we definitely offer a good mixture of old and new designs.
I am also...
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really liked this hotel. best thing was the location as its only a block from union square. room was on the small side and the bathroom was really tight. i don't care much for service, but liked that the bellboy recto remembered my name (nice touch!)
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Dear thedavidperez:
Thank you for posting a comment! I am glad to know that you enjoyed the location. I can't agree with you more that it's very convenient to be only a block away from Union Square.
However, I am disappointed to learn that you didn't care for our service. I would like to know if there was anything we...
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My mom and I returned to the SFD April 26-30th as an early Mother's Day Get-Away. We had stayed here four years ago and could not think of a more centrally-located hotel to return to. We even got the same room we had before. The remodel brightened up the rooms, the lobby and public areas remained charming and opulent. Your...
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Dear SRPeters0n:
WOW! I really appreciate your nice comments on your recent stay with us! What a nice present and a wonderful way to spend an 'early' mother's day weekend!
Thanks for mentionining our staff's individual name! This enables me to give each of them a well-deserved 'Thank You'!
Please visit us soon!
Jim Gross, General Manager
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Best concierge desk in the universe makes an enjoyable city more enjoyable. Thank you Leaf, not only did you know what you were talking about every time I asked......you did it with an attitude that made it work like advice from a friend....and you took the time to introduce me to Michael and , was it Fran?, who also were...
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Dear Larry J:
Yes, indeed...people DO make the difference!
I am very pleased to know that you enjoyed the service provided by our staff.
Hope to see you at the Drake soon!
Jim Gross, General Manager
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Go to the TOP!!! Enjoy the views of the city at night and dance to a live band that plays great music. My husband surprised me as part of a surprise celebration long weekend for my 50th birthday. We had a nice booth reserved with a bottle of wine and great city views. We ordered appetizers which were delicious. We...
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Dear EnchantedSun:
Thank you for posting a comment and I am glad to know that you had a great 50th birthday weekend with us!
Starlight Lounge offers a great setting for all occasions and I couldn't be happier that you enjoyed and danced the night away!
We will see you soon on a dance floor!
Jim Gross, General Manager
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I am an avid Kimpton connoisseur! As an active "In-Touch" member, I love the brand, the marketing, and all of the perks that make Kimpton properties a great place to stay! This being said, after staying in many properties in other cities across the country I was very excited to stay at the Sir Francis Drake in San Francisco for...
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Dear sseminelli:
I appreciate your feedback and bringing all this matter to my attention. Foremost, I sincerely apologize for the inconvenience you experienced during your stay.
I will be taking some actions and will be in touch shortly.
I value you your loyalty and hope to regain your trust in the Sir Francis Drake Hotel.
Jim Gross, Genearl Manager
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