There is something not quite right when the lobby is the best thing about a hotel. Still, it is an impressive lobby. Our room was a nice size and offered a great view-- except we couldn't see it because the windows were obscured with grime. Disappointing for a Fairmont. More

I arrived at 1pm (checkout was at 11am) and they made me wait 2h to have my room ready. Plugs were a bit old so my universal plug didnt fit in very well (it did in 2 motels and a 4*!!!!). It had a huge wardrobe with in-safe. Included in toletries gel, shampoo, conditioner, body milk and soap. Hairdryer and... More

My husband took me to the Fairmont for a birthday weekend earlier this year. We enjoyed the stay. We were in the Bombay suite which has a partial view of the bay and cityscape - the balcony was huge! The room was clean but nothing spectacular - it could benefit for a little "freshening up." It was nice to be... More

We spent the night at the Fairmont prior to our Alaskan cruise. It was amazing. The room was historic as well as the hotel. The service was topnotch. The view from the top was incredible. The gardens were inspiring. It was a short walk from Chinatown and local parks. You were able to see the Golden Gate Bridge. They had... More

The service was excellent and the hotel quite grand, but the was a hint of mustiness about the whole place, and I noticed it when I entered my room. The quality of the furnishings was very good, but they seemed a bit worn. I would never think "new" or "fresh" to describe the hotel or my room. Unless you get... More

Located at the top of the hill, has great views of the bay, steps to chinatown and union square. Rooms are standard compared to other same quality hotels, ceilings are high, gives a comfy feeling. Closet is a walk-in one, and the lobby is very nice. More

I had expectations upon arriving to this hotel to be greeted with high quality service. We arrived around 1pm to check in and only one of the two rooms were ready. No problem, we said. We just kept our bags in the room that was available and went on to lunch. The woman at the counter was very nice and... More

We spent one night at the Fairmont prior to embarking on our cruise to Alaska. My previous experience in a San Franciso hotel was in a room about the size of a walk-in closet. For this stay we had a very nice room with space to move around, a large bathroom and closet. The bed was very comfortable and the... More

went to the fairmont this past weekend with my boyfriend and let me tell you! AMAZING! First off they complimentary upgraded us to a tower suite which was awesome. Our room over looked the roof garden, it was so romantic and wonderful! The room alone made out trip. Not only was the room amazing the staff was incredible too, they... More