We stayed here for our anniversary and made sure to take an upper floor in the tower (27th floor) -- what a lovely view over downtown and into the harbor. We also booked a AAA rate including breakfast, in the Oak Room every morning. Location was outstandng, and we immediately jumped on a cable car with a munipass bought at... More

To start, I am uncertain how to provide the most objective assessment of the Westin St. Francis. I stayed here for 6 nights in mid-May. After my 1st of 6th night stay, I had posted a review entitled "Unenthusiastic and unimpressed" which was generally negative. By the second night, I had requested a room change which resorted in a different... More

I couldn't believe the room I was given: the carpeting was bearly threadbare in several places, the bathroom hardware was hanging by a single screw, and the room was dirty. While my room had a chandelier, it was festooned with cobwebs. I contacted the hotel manager, who moved me immediately to a new room, only marginally better and slightly cleaner.... More

The reviews seem split on this hotel & I am with those who think the rooms are on the dirty side, the staff seem lacking any motivation to help with any enquiries or assistance. Pricing is on the high side, which is only justified by the good location. The "ladies of the night" that congregate at the union square entrance... More

I have so much to say, I'm not sure where to start. First of all, the bed and bedding are exquisite. We stayed in the tower, so I can't comment on the "original" portion of the hotel. My husband always wants to have at least one "breakfast in bed morning", so we did that on the first day and broke... More

I love this hotel! I have stayed here multiple times and enjoy the old-world charm and amazing location on Union Square. The rooms are not huge, but so charming, clean and very well renovate. And you can't beat the shopping around Union Square or the location - trolley stops just outside the hotel! At Union Square there is always something... More

I was here for a conference for 5 days... the rooms were amazing, the confernce centre was amazing, the food amazing... it is centrally located in Union Square, walking distance to lots of restaurants, shopping etc... We were event able to walk to the subway to get back to the airport without a hassle. Easy check in, clean rooms, excellent... More

Perfect location on union square. Lovely reception area. Stayed in tower as other reviews recommended, but there was no view as we were on 16th floor so try to get a room higher than the 20th floor. The rooms were big with classic westin style and the beds were the comfiest I've ever slept in! We had 2 huge beds.... More

We were there in June 2011 and just for one night. But this hotel is in such a convenient location. First I have to say that the name had us confused because we thought we were at another hotel with a similar name (just down the street) so make sure you are clear on the names because it can get... More