I was here for just one night but I wish I could've stayed longer. The hotel is perched up on a hill just a short drive from downtown Asheville. The front desk staff was friendly and efficient and provided great restaurant recommendations. The rooms were huge with balconies and comfortable beds. we ate breakfast in the restaurant which was a...
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Thank you so much for your positive feedback. Please come back for a longer visit next time and let us wow you once more.
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My husband and I stayed here overnight 04-01-12. Nothing negative to report. The hotel is situated on top of a hill with lovely views of surrounding mountains. The bed was a latex mattress, very comfy. Granite bath counter, okay shower. Personal balcony. Very convenient to downtown. There is a sports complex with pool, golf, and workout facilities that makes this...
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Thank you very much for your review. Next time you stay with us I encourage you to take advantage of our fitness complex, new full service spa, or zipline course if you are looking for a bird's eye view of the surrounding property and city of Asheville. I truly hope you can come back to see us.
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We had a good stay overall. Walls were a bit thin if you have noisy, laughing neighbors. They graciously moved us to a new room though and we were fine. Beds were VERY comfortable. Staff was very nice and attentive.
Good breakfast buffet (not free) with omelette station. Elevator too small.
Convenient location. Quiet.
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I am so glad that we could accomodate you during you trip to Asheville and appreciate the fact that you brought the concern of noise to our attention so we could make your stay more enjoyable. Our Simmons Beauty Rest beds always get great feedback, and as always, we are most proud of our attentive staff! Thank you for sharing...
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The walls are really thin. Location was ok- not too far from downtown once you get your bearings. The decor is very dated, but the place has potential. I would not consider this a 3 1/2 star hotel though. One perk: the $5 shuttle to/from downtown. We didn't try any of the eateries on property with the amazing selection of...
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Our close proximity to downtown and our $5/person roundtrip shuttle are two of our strongest selling points and I am very glad that you took advantage of both in order to appreciate the multitude of great restaurants in downtown Asheville. I extremely sorry that you were disturbed by your noisy neighbors, and we are currently looking into noise buffering options...
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Stayed here for 3 nights with a conference. I guess they booked it because it was cheap. In order to locate the property, you have to drive through the parking lot of a depressing strip mall. I drove around for 20 minutes just trying to find it, after driving in from the airport 15 miles to the south. Parking is...
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I really appreciate your feedback both positive and negative and always enjoy hearing good things about our amazing staff. Many issues such as the sliding glass doors, and HVAC noise are problems that we are working to resolve, and we could have fixed your TV or door lock problem with a simple call to the Front Desk. Also, in the...
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Good location. Very nice hotel with golf and tennis resort.. Great check in person. Had breakfast buffet was better than a lot of hotels I have visited.
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Thank you very much for your brief but positive feedback. I am so glad that you were impressed with our front desk agents as well as our breakfast buffet! Hope to see you again.
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I was a little worried after reading some of the previous reviews, so I called the hotel and spoke with Lori Hollifield, the Guest Services Manager. I voiced my concerns and asked if she could place me and my family in a quiet room during our stay. She was very helpful and happy to help us out. We were put...
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Thank you so much for your comments and providing such a great overview of many of the things we have to offer here at the Crowne Plaza. You have highlighted many of our strong points and also clarified a few things that we are in the process of working on as we continue our enhancements. We look forward to a...
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I'm currently staying here as I write this. I didn't sleep at all due to the noises of moths and other various bugs flitting around. Finally fell asleep a little while ago and was rudely awakened by housekeeping! They barged in my door without knocking! When she saw me , of course she apologized but by then it was a...
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Despite all the constructive criticism, I am very glad you had such a great breakfast experience with our omelet attendant, and hope that you will give us another chance in the future. Thank you for your comments. Lori Hollifield Manager On Duty
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Course is pathetic,still. Played here two years ago and couldn't believe the condition of the fairways. Spotty,dead patches everywhere. And the greens were just as bad. Nothing has changed.I asked a maintenance man who was mowing at the time when was the last time the course was over-seeded. He told me they don't over-seed because the owner of the hotel...
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I am very sorry that you were so displeased with the condition of our golf course during you previous visits. I'm not sure what time of the year you played the course two years ago, but playing golf during the late winter is a bit of a gamble anywhere in the Asheville area due to the thawing and freezing of...
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My husband and I was very happy with our stay here. Pricing was very comparable for allowing our dog to stay. Room was very clean and up-to-date. We were literally only five minutes from downtown Asheville. They seem to be doing some renoviations in the hallways (which is needed).
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