We stayed for three nights. I purchased through priceline even though it did not end up being much cheaper then their advertised prices. When we checked in the front desk was friendly but advised we had been put into a smoking room since we had used priceline.I was disappointed but asked if we could be moved to non smoking which... More

The hotel is clean, close but not too close to major highways, staff is friendly, breakfast buffet is great. We'll stay there next time we travel to Asheville. (I can't help but notice that the negative review was left by "TheCritic117". Hmmm..) More

The rooms were very clean, and we got the free breakfast which was great and all the staff was very very nice. I had a couple of issues. We ate at the restaurant the first night and first of all the waiter forgot our salads and then it took about 35 minutes to get our food and then I ordered... More

This a big hotel and has all the necessary amenities for a couple's or family's stay. Asheville is a nice getaway place and this hotel is accessible to Downtown, NC Arboretum, Blue Ridge Parkway, etc. Rooms were clean and the staff was helpful too. More

When I checked in, I was told to park by the door that would lead straight to my room. That door doesn't open from the outside, so I had to carry my luggage back up the steps and around the building. I had to call twice to even get a menu for room service. Then when I tried to call... More

LOGISTICS Located west of Asheville, location was good for us continue our travel west on I-40 the next day. Not much around for eating, so we stopped earlier in the day rather than attempt any restaurant searches. A Cracker Barrell is on the same road if that's what you want. The hotel sits high off the road. If you are... More

Hotel is located just off the highway and we enjoyed our stay. Lobby area is impressive with the indoor pool and restaurant all located inside the large atrium. Pool heater was broken during our stay so we unfortunately didn't get to use it. Lobby had a couple of sitting areas that were always being used by guests. Rooms were small... More

We stayed at this hotel because they were the only hotel we could find with a whirlpool, but the whirlpool closed at 10 p.m., so never got to use it anyway. Our room was in very poor repair and not clean. The sheets were the only thing we liked about the room - they were very awesome. The walls were... More

This hotel is fantastic! Even during the busy holiday season their service was outstanding. We booked a package from the Biltmore site. Everything was ready and organized in a folder when we arrived. We were even allowed to check-in to our rooms over 4 hours early after a long drive at no additional cost. Very clean, quiet, modern, and green-friendly... More