I was at this hotel for a conference. The spaces are small, not just the rooms, but also the conference rooms. They have divided up their large ballrooms into conference spaces in the most haphazard manner I have ever seen in a hotel. For example, one room was a long narrow room, about 5 seats wide and 25 seats (at... More

Stayed at this location due to the location to an event I was attending. I opted for the tower and it was well worth it! Room was clean, I loved the all white bedding, and best of all they have a lounge on the 15 th floor! More

I've stayed here on a few occassions. I always love it here. Historic and stately would describe this hotel. From the doormen to the desk, bellboy to waiter, everyone here is very friendly and helpful. Only complaint I would have (and applies to MOST hotels, not just this one), why can't they provide free wi-fi? For as much as you... More

Yes it's tired and needs some modernization, but the rooms are nice sized, the wi-fi works, there is a selection of restaurants both in the hotel and nearby and it works as a good base. The staff is nice, the hotel is clean, and you are reminded of the Boston that once was....with all of its Brahmin elegance More

If you don't want to read this review, I uploaded pictures that say it all. The pictures are from the second room they gave me, the first room was even worse (if you can imagine). With the setting of the hotel, and the price, I expected it to be better than average. I was wrong. I have stayed at cheap... More

I stayed here for the Boston Marathon. The location is ideal. What you gain in location you lose in hotel amenities. Rooms do not have refrigerators or mini-bars. The rooms are small in nature. The furniture has seen many guests. One unique feature of the hotel, the hallways seem wide enough for driving a car. The lobby, while grand seemed... More

Six of us stayed at The Boston Park Plaza Hotel & Towers; in one of the hotels "best" suites (1484/1486)... all I have to say is GROSS! This hotel is severely mismanaged... from the main desk not knowing anything, to the lack of communication between the main desk and housekeeping, their security technology can not be reset by the security... More

This is an older hotel, awesome location right near the Red Line subway, a block from Newbury St. shopping and Public Gardens. Wi-Fi in hotel is really klugey - super hard to sign on and get authorized. Ice machine on my floor didn't work, I got locked out of my room because battery died on my card key device. Staff,... More

Just wanted to say a kind word about Security Officer Coleman who helped me locate the power chord for my computer and sent it to me in Omaha. Nice to know customer service is still alive and well. More