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Holiday Inn Express Boston

2.5 of 5
69 Boston Street, Boston, MA 02125
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Holiday Inn Express Boston
Ranked #45 of 73 hotels in Boston
4.0 of 5 stars 310 Reviews
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310 reviews from our community

What travellers say about this hotel
  • FREE parking(13)
  • Red line(8)
  • Shuttle buses(6)
  • Very good(6)
  • Friendly and helpful(5)
  • Helpful and friendly(5)
  • Rooms are clean(4)
  • South Bay(4)
  • Continental breakfast(3)
  • Shopping center(3)
Traveller rating
    73
    148
    62
    15
    12
Only show reviews for Family (64) | Couples (100) | Business (37)
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 27 April 2012
8
people found this review helpful

I was in Boston for a conference. I looked at hotels that were associated with the conference. They were all around $280 per night. The Holiday Inn express in South Boston was 142 and had free parking and free breakfast. The hotels associated with the conference would charge $40 per night to park my car. The subway stop is a... More

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Colorado
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 24 April 2012

Was looking for a reasonably priced hotel in Boston during a very busy weekend. We figured that this hotel would be a compromise. We were presently surprised. Room was not large, but not small. Had a frig and microwave. Bed was comfortable. Room was very clean. Staff was exceptionally friendly. Complimentary breakfast was among the best I ever had in... More

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New England
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

I stayed one night with family of four. Chose it because of proximity to Logan International and up to three weeks of parking included. Shuttle drivers were very nice. I called for shuttle after landing and it arrived within ten minutes. Will use again. More

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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 April 2012

We stayed here March 25 to 29 2012. We must admit after we booked we looked on line and saw terrible reviews., as a matter of fact almost cancelled our reservation. We are very we didn’t as the hotel is rated very well as a 3 star business hotel – like a Hampton Inn. Very clean and exactly what you... More

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airdrie
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 March 2012

Stayed at this hotel when visiting Boston for St Paddy's day. When we arrived at the hotel there was a problem with our booking..............it couldn't be found! However the staff at reception where very good and before long got things sorted out. We stayed for one week and have no complaints, the rooms where clean and tidy and the complimentary... More

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See 8 more reviews by Hbhoy for Boston
Around
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

The service was great but the room really wasn't as clean as it should have been. Also the whole building had a funky smell, almost like cigarettes or something... don't think I'll be rushing back here. More

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IHGCare, Guest Relations Manager at Holiday Inn Express Boston, responded to this review
29 April 2012

Dear Amanda C, hank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received quality which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. Katie J IHGCare More

Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

On business in Boston, this holiday inn is undergoing renovations, but all rooms that have guests are complete. Comfortable beds, clean everything, roomy bathroom, good complimentary breakfast, refrigerator in room, and did i mention clean! very convenient to where i had to go for meeting, and near alot of good restaraunts and bars, and not too bad of a walk... More

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See 2 more reviews by chrisreo for Boston
Pennsylvania, USA
Senior Contributor
32 reviews 32 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 14 March 2012
2
people found this review helpful

After a 4 1/2 hr., uneventful, drive from Philadelphia area, it took 3 "turnarounds" through small streets, a trucking distribution center, a highway, and heavy traffic to find the place--and that was in daylight with a GPS!!! Hotel itself is just OK at best. Staff was friendly. Included breakfast not so good. The hotel sits in what seems to be... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Boston, responded to this review
6 April 2012

Howard4, Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our... More

Hawaii
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

I stayed here because I had a flight early in the morning and had to be near Logan airport. The hotel offers nice rooms, nice breakfast and is much closer to Logan airport than a map shows. It took me just 10 minutes to drive there, sign posted all the way. The area may not be the best but as... More

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Wisconsin
Contributor
18 reviews 18 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 10 March 2012
2
people found this review helpful

I had to book a last minute hotel in Boston and this one was available. I trusted it because of the reputible name of Holiday Inn and the continental breakfast in a pricey city like Boston. Upon my check in I noticed a moldy stain about 12 inches in diameter on the ceiling. I asked for a new room and... More

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See 8 more reviews by ChrisandCandiO for Boston
IHGCare, Guest Relations Manager at Holiday Inn Express Boston, responded to this review
1 April 2012

ChrisandCandiO, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

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Additional Information about Holiday Inn Express Boston

  • Boston Holiday Inn Express
  • Holiday Inn Boston
  • Boston Holiday Inn
Address: 69 Boston Street, Boston, MA 02125
Price range (per night):* RM619 - 923

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